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darktable-org / darktable

darktable is an open source photography workflow application and raw developer
https://www.darktable.org
GNU General Public License v3.0
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Can't start darktable on a ryzen 5 processor / windows 10 #2562

Closed rbrixel closed 5 years ago

rbrixel commented 5 years ago

Describe the bug I can't start darktable on my ryzen 5 windows 10 notebook. It crashes direct after starting with an access violation.

To Reproduce Steps to reproduce the behavior:

  1. Open darktable

Expected behavior Start darktable and see the main-screen.

Platform (please complete the following information):

Additional context Crashlog:

this is darktable 2.6.2 reporting an exception:

Error occurred on Sunday, May 12, 2019 at 12:59:16.

darktable.exe caused an Access Violation at location 00007FFB1C517B97 in module amdocl64.dll Reading from location 000000000000001C.

AddrPC Params 00007FFB1C517B97 000000000DD12FE8 0000000000000000 000000000DA6E1A0 amdocl64.dll!clGetPipeInfo 00007FFB1C51B8BA 0000000000000010 000000000DCA5840 0000000000000008 amdocl64.dll!clGetPipeInfo 00007FFB1C3FFC94 000000000D9692B0 0000000000000001 0000000000000001 amdocl64.dll!clGetPipeInfo 00007FFB1C405BBA 000000000D9692B0 000000000000BF48 0000000006A1E3D0 amdocl64.dll!clGetPipeInfo 00007FFB1C4062D5 000000000DA51EA0 000000000D35C5C0 0000000000000001 amdocl64.dll!clGetPipeInfo 00007FFB1DF9A1D4 000000000DA51EA0 0000000000000010 0000000000000000 amdocl64.dll!aclWriteToMem 00007FFB1C928699 FFFFFFFF00000000 0000000000000000 0000000000000000 amdocl64.dll!aclWriteToMem 00007FFB1C8FBCF5 0000000006A1F390 00000000007D51C0 FFFFFFFFFFFFFFFE amdocl64.dll!aclWriteToMem 00007FFB1C8FEBC3 00000000007D51C0 0000000004AB2CC0 0000000000000004 amdocl64.dll!aclWriteToMem 00007FFB1C90009E 000000000000000E 0000000100000000 000000000D93F6A0 amdocl64.dll!aclWriteToMem 00007FFB1C8DD507 000000000D93F6A0 000000000061D740 00000000069AF280 amdocl64.dll!aclCompile 00007FFB1C2A0A20 00000000069AF280 00000000069AF280 0000000000000000 amdocl64.dll!clGetPipeInfo 00007FFB1C20D85E 0000000000000000 0000000004B25960 0000000004B20210 amdocl64.dll!clGetPipeInfo 00007FFB1C21EC6C 000000000D877ED0 0000000000000000 0000000004E71D90 amdocl64.dll!clGetPipeInfo 00007FFB1C1F459E 0000000000000000 000000000061EA20 0000000000000000 amdocl64.dll!clBuildProgram 000000006363DE1F 00000000048E1CF0 0000000000000103 000000000061EB30 libdarktable.dll!dt_opencl_build_program [D:/build/darktable/src/common/opencl.c @ 1683] 000000006363F43A 00000000048E1CF0 0000000000000000 0000000000000002 libdarktable.dll!dt_opencl_device_init [D:/build/darktable/src/common/opencl.c @ 457] 0000000063645348 0000000000000000 0000000000000046 0000000000000000 libdarktable.dll!dt_opencl_init [D:/build/darktable/src/common/opencl.c @ 671] 00000000635E2410 00007FFB00000001 0000000003271D30 00007FFB00000001 libdarktable.dll!dt_init [D:/build/darktable/src/common/darktable.c @ 889] 00000000004030B5 00000000004016A0 0000000000000010 0000000003271D70 darktable.exe!main [D:/build/darktable/src/main.c @ 82] 0000000000401605 000000000000005A 0000000000000000 0000000000408610 darktable.exe!wmain [D:/build/darktable/src/win/main_wrapper.h @ 15] 00000000004013FE 0000000000000000 0000000000000000 0000000000000000 darktable.exe!__tmainCRTStartup [C:/repo/mingw-w64-crt-git/src/mingw-w64/mingw-w64-crt/crt/crtexe.c @ 334] 000000000040153B 0000000000000000 0000000000000000 0000000000000000 darktable.exe!mainCRTStartup [C:/repo/mingw-w64-crt-git/src/mingw-w64/mingw-w64-crt/crt/crtexe.c @ 223] 00007FFB74047974 0000000000000000 0000000000000000 0000000000000000 KERNEL32.DLL!BaseThreadInitThunk 00007FFB76B3A271 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!RtlUserThreadStart

darktable.exe 2.6.2.0 ntdll.dll 10.0.17763.475 KERNEL32.DLL 10.0.17763.475 KERNELBASE.dll 10.0.17763.475 msvcrt.dll 7.0.17763.475 libglib-2.0-0.dll 2.58.3.0 libintl-8.dll 0.19.8.0 libdarktable.dll ADVAPI32.dll 10.0.17763.1 GDI32.dll 10.0.17763.1 ole32.dll 10.0.17763.404 gdi32full.dll 10.0.17763.475 sechost.dll 10.0.17763.1 msvcp_win.dll 10.0.17763.348 combase.dll 10.0.17763.404 RPCRT4.dll 10.0.17763.379 ucrtbase.dll 10.0.17763.404 bcryptPrimitives.dll 10.0.17763.1 USER32.dll 10.0.17763.168 win32u.dll 10.0.17763.1 SHELL32.dll 10.0.17763.348 PSAPI.DLL 10.0.17763.1 cfgmgr32.dll 10.0.17763.1 libiconv-2.dll 1.15.0.0 libwinpthread-1.dll 1.0.0.0 shcore.dll 10.0.17763.1 windows.storage.dll 10.0.17763.404 libgcc_s_seh-1.dll profapi.dll 10.0.17763.1 libstdc++-6.dll powrprof.dll 10.0.17763.1 libcairo-2.dll shlwapi.dll 10.0.17763.1 exchndl.dll 0.8.2.0 kernel.appcore.dll 10.0.17763.1 libexiv2.dll cryptsp.dll 10.0.17763.1 libgdk-3-0.dll 3.24.5.0 WS2_32.dll 10.0.17763.1 libgdk_pixbuf-2.0-0.dll 2.38.1.0 IMM32.dll 10.0.17763.1 SETUPAPI.dll 10.0.17763.404 bcrypt.dll 10.0.17763.1 libgmodule-2.0-0.dll 2.58.3.0 libgobject-2.0-0.dll 2.58.3.0 libgphoto2-6.dll libGraphicsMagick-3.dll libgphoto2_port-12.dll libIlmImf-2_3.dll libjpeg-8.dll libjson-glib-1.0-0.dll liblcms2-2.dll lua53.dll libpango-1.0-0.dll 1.43.0.0 libpangocairo-1.0-0.dll 1.43.0.0 libpng16-16.dll libpugixml.dll libsecret-1-0.dll libsqlite3-0.dll libsoup-2.4-1.dll zlib1.dll libtiff-5.dll mgwhelp.dll 0.8.2.0 MSIMG32.dll 10.0.17763.1 libfontconfig-1.dll libpixman-1-0.dll libfreetype-6.dll 2.10.0.0 VERSION.dll 10.0.17763.1 dwmapi.dll 10.0.17763.1 CRYPT32.dll 10.0.17763.1 libpcre-1.dll MSASN1.dll 10.0.17763.1 gdiplus.dll 10.0.17763.475 libexpat-1.dll libcairo-gobject-2.dll libepoxy-0.dll WINMM.dll 10.0.17763.1 libffi-6.dll libltdl-7.dll libbz2-1.dll libexif-12.dll libsystre-0.dll libpangowin32-1.0-0.dll 1.43.0.0 libHalf-2_3.dll libIlmThread-2_3.dll libImath-2_3.dll libIex-2_3.dll libpangoft2-1.0-0.dll 1.43.0.0 libthai-0.dll libgcrypt-20.dll 1.8.4.17417 libzstd.dll liblzma-5.dll 5.2.4.0 dbghelp.dll 10.0.17763.1 libpsl-5.dll libharfbuzz-0.dll winmmbase.dll 10.0.17763.1 libtre-5.dll libdatrie-1.dll USP10.dll 10.0.17763.1 DWrite.dll 10.0.17763.168 libidn2-0.dll libgraphite2.dll dbgcore.DLL 10.0.17763.1 libgomp-1.dll libgio-2.0-0.dll 2.58.3.0 libgtk-3-0.dll 3.24.5.0 librsvg-2-2.dll libopenjp2-7.dll libxml2-2.dll libfribidi-0.dll libunistring-2.dll 0.9.10.0 libgpg-error-0.dll 1.36.0.0 comdlg32.dll 10.0.17763.1 DNSAPI.dll 10.0.17763.404 IPHLPAPI.DLL 10.0.17763.1 NSI.dll 10.0.17763.1 COMCTL32.dll 6.10.17763.475 WINSPOOL.DRV 10.0.17763.404 libatk-1.0-0.dll 2.30.0.0 PROPSYS.dll 7.0.17763.348 OLEAUT32.dll 10.0.17763.437 libcroco-0.6-3.dll rsaenh.dll 10.0.17763.1 CRYPTBASE.dll 10.0.17763.1 uxtheme.dll 10.0.17763.1 clbcatq.dll 2001.12.10941.16384 mswsock.dll 10.0.17763.292 rasadhlp.dll 10.0.17763.1 fwpuclnt.dll 10.0.17763.1 MSCTF.dll 10.0.17763.348 DEVOBJ.dll 10.0.17763.1 WINTRUST.dll 10.0.17763.348 OpenCL.dll 23.20.826.1792 amdocl64.dll 23.20.826.1792 OPENGL32.dll 10.0.17763.1 GLU32.dll 10.0.17763.1 atiadlxx.dll 23.20.826.1792 USERENV.dll 10.0.17763.1 WTSAPI32.dll 10.0.17763.1 atig6txx.dll 23.20.826.1792 amdocl12cl64.dll 23.20.826.1792 TextInputFramework.dll 10.0.17763.1 CoreUIComponents.dll 10.0.17763.1 CoreMessaging.dll 10.0.17763.194 ntmarta.dll 10.0.17763.1 wintypes.dll 10.0.17763.134

Windows 10.0.17763 DrMingw 0.8.2

AxelG-DE commented 5 years ago

@rbrixel Can you open a cmd.exe and start darktable with - - disable-opencl and report back, what happens, pls?

rbrixel commented 5 years ago

I used the following command from non-admin cmd:

C:\Program Files\darktable\bin>darktable --disable-opencl

...and it works! Should I create a desktop link with the command?

Edit: I added the command "--disable-opencl" in the windows startmenu entry. Now it starts even from cortana :)

AxelG-DE commented 5 years ago

@rbrixel I wouldn't say so. That was just to figure, opencl might be your culprit.

Opencl is useful and we should get it to work for you.

There is lots of questions possible from here but today I need to keep short...

Me I'm running Linux, so I'm afraid I cannot help to all extend and also the handbook does not refer closely to Windows...

Can you pls. self study here https://darktable.gitlab.io/doc/en/darktable_and_opencl.html (while I gotta sleep now :smile:)

AxelG-DE commented 5 years ago

@ClaesGitHub Do you have some good hints for @rbrixel?

@rbrixel, it would be interesting to:

As this is likely not a bug, the devs (l'm only a user) may want us to move to pixels.us forum?

ClaesGitHub commented 5 years ago

Moinchen!

I agree with AxelG-DE: As this is likely not a bug, it might be wiser to move to pixels.us forum In the meantime, check this info: https://community.amd.com/thread/217624 https://gpuopen.com/vega-frontier-installing-the-driver/

rbrixel commented 5 years ago

Okay, Windows did not update my drivers automatically. Not even if I manually searched for updates. I had a graphics card driver installed in version 17.x. Now I have the current version 19.5.1 "Adrenalin 2019".

Now it works without the flag "--disable-opencl". It was up to the graphics card driver. Damn.

A big thank you to everyone!

bytesxz commented 5 years ago

Also had the same issue with a ryzen processor and Windows 10, but updating drivers seemed to fix the issue