Demographics: Steve just received a job offer for a company he really likes. However, he wants to make sure that he gets paid as much as possible. He does not want to leave a singly cent on the table.
Overheard quote: "I want to ask for more money, but it is so awkward to ask my recruiter for it."
Narrative
Stingy Steve is a young professional, seeking his first job after college. He has amassed a ton of student debt and needs to find a high paying job in order to pay the bills. After crushing his interviews, Stingy Steve was offered a job at an interesting startup. He wants to be paid more, but is scared of ruffling feathers or creating enemies at the company. Stingy Steve is scared to ask over the phone for higher pay.
Behavioral and Dimensional Information
Goals and Motivations:Wants to increase how much he gets paidDoesn't want to take part in an awkward phone call
Tasks:Find out how much he should actually be paidDetermine what pay structure he prefersCommunicate these numbers with the recruiter
Pain Points, Concerns, and Challenges:This is the recruiter's job so they have much more negotiating experienceDoesn't want to lose the job or start off on the wrong footImpossible to tell how much other employees are being paid
User FlowReceive the offerVisualize and understand what he is gettingSee how it compares with people doing similar jobsChange the numbers to meet his demandsSend back to recruiter
Stingy Steve
Background and Demographic Information
Narrative
Stingy Steve is a young professional, seeking his first job after college. He has amassed a ton of student debt and needs to find a high paying job in order to pay the bills. After crushing his interviews, Stingy Steve was offered a job at an interesting startup. He wants to be paid more, but is scared of ruffling feathers or creating enemies at the company. Stingy Steve is scared to ask over the phone for higher pay.
Behavioral and Dimensional Information