Summary and Issue Context
Director is using a studio and he tried using the studio in his work computer and there was an error "Something went wrong" while joining in the Studio.
All the whitelist details has been shared with our IT department and they have confirmed that nothing is blocked from our end.
Repro Steps
Issue is not reproducible at my end
Actual Results
Error should be displayed
Expected Results
Error should not be displayed
Expected Customer Impact
Only happening for one client event
Additional Information
Presenter link
[https://studio.app.cvent.com/studio-presenter/teams/61df7e5f97d2f0274a9920f5/events/62a[…]f7e144e705036fa54/broadcasts/62d9fb1bfcf8162fa9571a73/join]
Error screenshot
Summary and Issue Context Director is using a studio and he tried using the studio in his work computer and there was an error "Something went wrong" while joining in the Studio. All the whitelist details has been shared with our IT department and they have confirmed that nothing is blocked from our end. Repro Steps Issue is not reproducible at my end Actual Results Error should be displayed Expected Results Error should not be displayed Expected Customer Impact Only happening for one client event Additional Information Presenter link [https://studio.app.cvent.com/studio-presenter/teams/61df7e5f97d2f0274a9920f5/events/62a[…]f7e144e705036fa54/broadcasts/62d9fb1bfcf8162fa9571a73/join] Error screenshot