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databrary / datavyu

Desktop video coding/annotation tool
http://datavyu.org/
GNU General Public License v3.0
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Hitting Pause Button Skips Frames #377

Closed eks48pitt closed 3 years ago

eks48pitt commented 4 years ago

We are working on transcribing videos from recorded Zoom meetings. When I hit the pause button, the video skips ahead a few frames so it makes it quite challenging to get accurate onset times because even if you rewind, it still skips frames when you hit pause again.

tiger980303 commented 4 years ago

Dear eks48pitt, Thank you for contacting Datavyu Support. Can you please tell me your full name, the name of your PI (or if you are the PI in your lab), and your institution? We’re keeping track of the kinds of questions people have and a list of the people who request Datavyu tech support.

My apologies if you have recently contacted us. Please reply with your full name and if this is related to your last question and we will address your new Datavyu question.

Many thanks,

Tiger   Datavyu Support Team

eks48pitt commented 4 years ago

Hello,

My name is Erica Schweitzer and my PI is Melissa Libertus, we work for the University of Pittsburgh. This is the second time I've submitted a question and this one does not have anything to do with the first.

Best,

Erica

Erica Schweitzer

Research Assistant

Parents Promoting Early Learning

Learning, Research & Development Center

University of Pittsburgh

3939 O'Hara St.

Pittsburgh, PA 15260

(412) 624-7058

University of Pittsburgh

Class of 2019

Psychology

From: tiger980303 notifications@github.com Sent: Wednesday, August 19, 2020 2:47 PM To: databrary/datavyu datavyu@noreply.github.com Cc: Schweitzer, Erica Kathryn EKS48@pitt.edu; Author author@noreply.github.com Subject: Re: [databrary/datavyu] Hitting Pause Button Skips Frames (#377)

Dear eks48pitt, Thank you for contacting Datavyu Support. Can you please tell me your full name, the name of your PI (or if you are the PI in your lab), and your institution? We’re keeping track of the kinds of questions people have and a list of the people who request Datavyu tech support.

My apologies if you have recently contacted us. Please reply with your full name and if this is related to your last question and we will address your new Datavyu question.

Many thanks,

Tiger Datavyu Support Team

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fdatabrary%2Fdatavyu%2Fissues%2F377%23issuecomment-676597479&data=02%7C01%7Ceks48%40pitt.edu%7C3ffdb88f265a472fc86008d844704762%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637334596314466763&sdata=vJ7p6geTQRruVwwtgI62spE4AEsEPRlUhBnMoCXcln0%3D&reserved=0, or unsubscribehttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAO6NTHRARSNOMIWIWUOCUR3SBQM2ZANCNFSM4QB77YRA&data=02%7C01%7Ceks48%40pitt.edu%7C3ffdb88f265a472fc86008d844704762%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637334596314466763&sdata=OZva6ajbJ1IDRD%2FW3daNLeeqDSnJXNmms8F7uPSrLiw%3D&reserved=0.

tiger980303 commented 4 years ago

Hi Erica,

What version of Datavyu are you using? And what OS (Windows or Mac) are you using?

Thanks, Tiger

eks48pitt commented 4 years ago

Hello,

I'm using 1.5.1 on Windows.

Best,

Erica

Erica Schweitzer

Research Assistant

Parents Promoting Early Learning

Learning, Research & Development Center

University of Pittsburgh

3939 O'Hara St.

Pittsburgh, PA 15260

(412) 624-7058

University of Pittsburgh

Class of 2019

Psychology

From: tiger980303 notifications@github.com Sent: Thursday, August 20, 2020 12:27 PM To: databrary/datavyu datavyu@noreply.github.com Cc: Schweitzer, Erica Kathryn EKS48@pitt.edu; Author author@noreply.github.com Subject: Re: [databrary/datavyu] Hitting Pause Button Skips Frames (#377)

Hi Erica,

What version of Datavyu are you using? And what OS (Windows or Mac) are you using?

Thanks, Tiger

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fdatabrary%2Fdatavyu%2Fissues%2F377%23issuecomment-677767581&data=02%7C01%7Ceks48%40pitt.edu%7Ce70d6aefb2de4a4db19c08d84525e013%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637335376258662875&sdata=kK%2FDxnDoTrvQwqERJodC53Gj305TBi%2FIM9EWAm8ag%2Fg%3D&reserved=0, or unsubscribehttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAO6NTHWZ6NZJQ55XOHMDOJ3SBVFFPANCNFSM4QB77YRA&data=02%7C01%7Ceks48%40pitt.edu%7Ce70d6aefb2de4a4db19c08d84525e013%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637335376258672868&sdata=PsOsCUTHrr0ISpu8KikNwPQ%2FrqA%2B4TiM1rL8OrTYKl4%3D&reserved=0.

tiger980303 commented 4 years ago

Hi Erica,

It is a known issue in 1.5.1 for Windows OS for the simple reason that the FFmpeg plugin will force the video to seek to the controller timestamp to make sure that the time on the video, datavyu video controller and the cell are synced, we are working optimizing the FFmpeg plugin for different types of hardware but should be improved in future versions.

I would recommend using Datavyu 1.3.7 for your case, try to have your videos in mp4 format and use the JavaFX plugin when you select your video. We deprecated VLC and Quicktime plugins and we strongly recommend using JavaFX on Datavyu 1.3.7.

Let me know if this help solve your issue!

Thanks, Tiger

eks48pitt commented 4 years ago

Thanks I will give it a try.

Erica

Erica Schweitzer

Research Assistant

Parents Promoting Early Learning

Learning, Research & Development Center

University of Pittsburgh

3939 O'Hara St.

Pittsburgh, PA 15260

(412) 624-7058

University of Pittsburgh

Class of 2019

Psychology

From: tiger980303 notifications@github.com Sent: Thursday, August 20, 2020 12:39 PM To: databrary/datavyu datavyu@noreply.github.com Cc: Schweitzer, Erica Kathryn EKS48@pitt.edu; Author author@noreply.github.com Subject: Re: [databrary/datavyu] Hitting Pause Button Skips Frames (#377)

Hi Erica,

It is a known issue in 1.5.1 for Windows OS for the simple reason that the FFmpeg plugin will force the video to seek to the controller timestamp to make sure that the time on the video, datavyu video controller and the cell are synced, we are working optimizing the FFmpeg plugin for different types of hardware but should be improved in future versions.

I would recommend using Datavyu 1.3.7 for your case, try to have your videos in mp4 format and use the JavaFX plugin when you select your video. We deprecated VLC and Quicktime plugins and we strongly recommend using JavaFX on Datavyu 1.3.7.

Let me know if this help solve your issue!

Thanks, Tiger

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fdatabrary%2Fdatavyu%2Fissues%2F377%23issuecomment-677774097&data=02%7C01%7Ceks48%40pitt.edu%7Ca2cf584072da41919e0708d845279c7e%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637335383716439943&sdata=3ISuUPKrPCay5dv%2F5HsKNiNjKAL9M48IbcWJS6JnvWA%3D&reserved=0, or unsubscribehttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAO6NTHUKA4UTY6QYOZMQNTTSBVGUDANCNFSM4QB77YRA&data=02%7C01%7Ceks48%40pitt.edu%7Ca2cf584072da41919e0708d845279c7e%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637335383716449943&sdata=cy%2FTDwUaXceCEIwd0HhVEvQtNuKiBvFo4XHvHTV5FF0%3D&reserved=0.

eks48pitt commented 4 years ago

Hello,

This did not fix the problem. It originally would not even load the video into Datavyu then finally it did I don't know what I did differently though. But the video still skips when using the 1.3.7 version.

Erica

Erica Schweitzer

Research Assistant

Parents Promoting Early Learning

Learning, Research & Development Center

University of Pittsburgh

3939 O'Hara St.

Pittsburgh, PA 15260

(412) 624-7058

University of Pittsburgh

Class of 2019

Psychology

From: tiger980303 notifications@github.com Sent: Thursday, August 20, 2020 12:39 PM To: databrary/datavyu datavyu@noreply.github.com Cc: Schweitzer, Erica Kathryn EKS48@pitt.edu; Author author@noreply.github.com Subject: Re: [databrary/datavyu] Hitting Pause Button Skips Frames (#377)

Hi Erica,

It is a known issue in 1.5.1 for Windows OS for the simple reason that the FFmpeg plugin will force the video to seek to the controller timestamp to make sure that the time on the video, datavyu video controller and the cell are synced, we are working optimizing the FFmpeg plugin for different types of hardware but should be improved in future versions.

I would recommend using Datavyu 1.3.7 for your case, try to have your videos in mp4 format and use the JavaFX plugin when you select your video. We deprecated VLC and Quicktime plugins and we strongly recommend using JavaFX on Datavyu 1.3.7.

Let me know if this help solve your issue!

Thanks, Tiger

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fdatabrary%2Fdatavyu%2Fissues%2F377%23issuecomment-677774097&data=02%7C01%7Ceks48%40pitt.edu%7Ca2cf584072da41919e0708d845279c7e%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637335383716439943&sdata=3ISuUPKrPCay5dv%2F5HsKNiNjKAL9M48IbcWJS6JnvWA%3D&reserved=0, or unsubscribehttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAO6NTHUKA4UTY6QYOZMQNTTSBVGUDANCNFSM4QB77YRA&data=02%7C01%7Ceks48%40pitt.edu%7Ca2cf584072da41919e0708d845279c7e%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637335383716449943&sdata=cy%2FTDwUaXceCEIwd0HhVEvQtNuKiBvFo4XHvHTV5FF0%3D&reserved=0.

tiger980303 commented 4 years ago

Hi Erica,

Did you convert the video into .mp4 and trying both Datavyu 1.3.7 and 1.5.1? If the conversion does not work, can you tell me what the resolution and frame rate of the video is? This information can be found by right-clicking on the file, go to "Properties", and under the "Details" tab it should mention the frame rate and the resolution.

Thanks, Tiger

eks48pitt commented 4 years ago

Hello,

The video is already in the mp4 format. The frame rate is 25.00 frames/second and I can't find the resolution.

Erica

Erica Schweitzer

Research Assistant

Parents Promoting Early Learning

Learning, Research & Development Center

University of Pittsburgh

3939 O'Hara St.

Pittsburgh, PA 15260

(412) 624-7058

University of Pittsburgh

Class of 2019

Psychology

From: tiger980303 notifications@github.com Sent: Friday, August 21, 2020 9:02 PM To: databrary/datavyu datavyu@noreply.github.com Cc: Schweitzer, Erica Kathryn EKS48@pitt.edu; Author author@noreply.github.com Subject: Re: [databrary/datavyu] Hitting Pause Button Skips Frames (#377)

Hi Erica,

Did you convert the video into .mp4 and trying both Datavyu 1.3.7 and 1.5.1? If the conversion does not work, can you tell me what the resolution and frame rate of the video is? This information can be found by right-clicking on the file, go to "Properties", and under the "Details" tab it should mention the frame rate and the resolution.

Thanks, Tiger

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fdatabrary%2Fdatavyu%2Fissues%2F377%23issuecomment-678571139&data=02%7C01%7Ceks48%40pitt.edu%7Cc210f9d860b44c1dae0e08d846370dc7%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637336549568909524&sdata=hwuSFkARd1iRd90ku%2FrpvjKGrqht50ao6dqY1PUIYsU%3D&reserved=0, or unsubscribehttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAO6NTHVBZB5WILRLQX3W5M3SB4KKTANCNFSM4QB77YRA&data=02%7C01%7Ceks48%40pitt.edu%7Cc210f9d860b44c1dae0e08d846370dc7%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637336549568919519&sdata=mReGoj5sapRcsjNcBX7oRkwLPXOnJ5xMHTV4adjjBjQ%3D&reserved=0.

tiger980303 commented 4 years ago

Hi Erica,

It's possible that the recording is corrupted or something is not working properly between Datavyu and your machine. If it's possible, could you try to use a different machine and see if it works on Datavyu 1.3.7 (JavaFX) or Datavyu 1.5.1 (FFmpeg). If it's not possible, can you try using a different video to see if the same issue persists? These are not solutions to fix your issue, but it will let us know whether there is an issue with your video, your machine, or Datavyu.

Finally, what program did you use to convert your video or was it originally in an .mp4 format? If it was originally in .mp4 format or you didn't use Handbrake to convert the video, then can you use Handbrake to convert your video to .mp4? Even if your video is already in the .mp4 format, use the Handbrake program to convert to .mp4.

Thanks, Tiger

eks48pitt commented 4 years ago

Hi,

None of these suggestions helped, I cannot get a video to attach to a file at all.

Erica

Erica Schweitzer

Research Assistant

Parents Promoting Early Learning

Learning, Research & Development Center

University of Pittsburgh

3939 O'Hara St.

Pittsburgh, PA 15260

(412) 624-7058

University of Pittsburgh

Class of 2019

Psychology

From: tiger980303 notifications@github.com Sent: Wednesday, August 26, 2020 2:39 PM To: databrary/datavyu datavyu@noreply.github.com Cc: Schweitzer, Erica Kathryn EKS48@pitt.edu; Author author@noreply.github.com Subject: Re: [databrary/datavyu] Hitting Pause Button Skips Frames (#377)

Hi Erica,

It's possible that the recording is corrupted or something is not working properly between Datavyu and your machine. If it's possible, could you try to use a different machine and see if it works on Datavyu 1.3.7 (JavaFX) or Datavyu 1.5.1 (FFmpeg). If it's not possible, can you try using a different video https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdatavyu.org%2Fuser-guide%2Fdownloads%2FDatavyuSample.zip&data=02%7C01%7Ceks48%40pitt.edu%7Cfcff48d8c2db44b0242c08d849ef63f3%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637340639816470865&sdata=l6BfPRlhEvLKu3ii1Apc4953Iv3ggrpAv9OPL50qEn8%3D&reserved=0 to see if the same issue persists? These are not solutions to fix your issue, but it will let us know whether there is an issue with your video, your machine, or Datavyu.

Finally, what program did you use to convert your video or was it originally in an .mp4 format? If it was originally in .mp4 format or you didn't use Handbrake to convert the video, then can you use Handbrake https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhandbrake.fr%2F&data=02%7C01%7Ceks48%40pitt.edu%7Cfcff48d8c2db44b0242c08d849ef63f3%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637340639816480857&sdata=jwP4QkSgy%2FS2NkHpt5qgPqpsaYIXAH1Zl%2BD8LX6hA%2Fk%3D&reserved=0 to convert your video to .mp4? Even if your video is already in the .mp4 format, use the Handbrake program to convert to .mp4.

Thanks, Tiger

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fdatabrary%2Fdatavyu%2Fissues%2F377%23issuecomment-681054277&data=02%7C01%7Ceks48%40pitt.edu%7Cfcff48d8c2db44b0242c08d849ef63f3%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637340639816480857&sdata=U1b1bN13yMvSI5xyGsEyKP37Z0RBBxjv6fWkr1L%2BZ%2BY%3D&reserved=0, or unsubscribehttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAO6NTHV5DQNKR6SUILICNSLSCVJGVANCNFSM4QB77YRA&data=02%7C01%7Ceks48%40pitt.edu%7Cfcff48d8c2db44b0242c08d849ef63f3%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637340639816490851&sdata=R1LtquaFVQqs2ybluYwIhGwOSfEI%2FwUHt9Cst8l1%2Bv4%3D&reserved=0.

tiger980303 commented 4 years ago

Hi Erica,

If it's possible, could you send me the file(s) or a link to the file(s) that is causing the issue so that we can test it on our end? If this is not possible, we can schedule a zoom call and see if I can help you then.

Thanks, Tiger

eks48pitt commented 4 years ago

Hi,

Unfortunately due to confidentiality reasons, neither of those suggestions is something we can do. Is there anything else you can think of?

Erica

Erica Schweitzer

Research Assistant

Parents Promoting Early Learning

Learning, Research & Development Center

University of Pittsburgh

3939 O'Hara St.

Pittsburgh, PA 15260

(412) 624-7058

University of Pittsburgh

Class of 2019

Psychology

From: tiger980303 notifications@github.com Sent: Thursday, August 27, 2020 11:25 AM To: databrary/datavyu datavyu@noreply.github.com Cc: Schweitzer, Erica Kathryn EKS48@pitt.edu; Author author@noreply.github.com Subject: Re: [databrary/datavyu] Hitting Pause Button Skips Frames (#377)

Hi Erica,

If it's possible, could you send me the file(s) or a link to the file(s) that is causing the issue so that we can test it on our end? If this is not possible, we can schedule a zoom call and see if I can help you then.

Thanks, Tiger

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fdatabrary%2Fdatavyu%2Fissues%2F377%23issuecomment-682019279&data=02%7C01%7Ceks48%40pitt.edu%7C04e565ebaa244347723508d84a9d6223%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637341387098750034&sdata=u%2Fm6t0d%2FXGNzh9ycc%2FcUbkK37dWtNZz%2B7RFw3GkvLjc%3D&reserved=0, or unsubscribehttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAO6NTHSTDHVT66B3Z4PHE2LSCZ3FJANCNFSM4QB77YRA&data=02%7C01%7Ceks48%40pitt.edu%7C04e565ebaa244347723508d84a9d6223%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637341387098760023&sdata=jTC10JNDCz3aFOoF4uWkiP3ugQBrRI%2FuXLDUDKGErg0%3D&reserved=0.

tiger980303 commented 4 years ago

Hi Erica,

Did you try using the sample video we sent last time and did it produce the same error?

Also, can you send me the following for your computer? This issue may be related to your machine rather than the video. (The following can be found under right-clicking "This PC", select "Properties", click on "Device Manager" on the left) -Graphic Card (can be found under Device Manager -> Display Adapters): -RAM (can be found under Properties): -Processor (can be found under Properties): -# of Cores (can be found under Device Manager -> Processors, divide the numbers by 2):

Thanks, Tiger

eks48pitt commented 4 years ago

Hi,

Yes I used the sample video and it produced the same issues. Here are the specs you asked for: Graphics 630 RAM:16.0GB Processor: Intel (R) Core(TM) i7-9850H CPU @ 2.60 GHz 2.59 GHz Core: 6 I think

Erica

Erica Schweitzer

Research Assistant

Parents Promoting Early Learning

Learning, Research & Development Center

University of Pittsburgh

3939 O'Hara St.

Pittsburgh, PA 15260

(412) 624-7058

University of Pittsburgh

Class of 2019

Psychology

From: tiger980303 notifications@github.com Sent: Thursday, August 27, 2020 11:40 AM To: databrary/datavyu datavyu@noreply.github.com Cc: Schweitzer, Erica Kathryn EKS48@pitt.edu; Author author@noreply.github.com Subject: Re: [databrary/datavyu] Hitting Pause Button Skips Frames (#377)

Hi Erica,

Did you try using the sample video we sent last time and did it produce the same error?

Also, can you send me the following for your computer? This issue may be related to your machine rather than the video. (The following can be found under right-clicking "This PC", select "Properties", click on "Device Manager" on the left) -Graphic Card (can be found under Device Manager -> Display Adapters): -RAM (can be found under Properties): -Processor (can be found under Properties): -# of Cores (can be found under Device Manager -> Processors, divide the numbers by 2):

Thanks, Tiger

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fdatabrary%2Fdatavyu%2Fissues%2F377%23issuecomment-682028288&data=02%7C01%7Ceks48%40pitt.edu%7Cbac1967d6cb7406b254208d84a9f878e%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637341396381132040&sdata=%2F8hnSC6KL1iqBX4%2BG%2B9oywqtiEsRvLvTUv%2BDhvt4jN4%3D&reserved=0, or unsubscribehttps://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAO6NTHQLXPMCP42UH4L34FTSCZ46ZANCNFSM4QB77YRA&data=02%7C01%7Ceks48%40pitt.edu%7Cbac1967d6cb7406b254208d84a9f878e%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C637341396381142032&sdata=JqdM8OgmGQAquczDuYHrMlUIZiscYTmbcGnqPsBpAq8%3D&reserved=0.

tiger980303 commented 4 years ago

Hi Erica,

Can you use Handbrake https://handbrake.fr/ to convert your videos into .mp4 (even if it's already in .mp4)? You would just insert the video into the program and hit run on the bottom. Once it's converted, test it out and see if it's still producing the same issue.

Thanks, Tiger

eks48pitt commented 4 years ago

Hello,

I've tried that now yesterday and today both times with the sample video and it did not change anything. I just hit the encode button in Handbrake because I saw no run button. Then once the program said it was done, I closed the program. I don't know if I did something incorrect but one of my coworkers and I both can't think of what else to do in that program.

Erica

Erica Schweitzer

Research Assistant

Parents Promoting Early Learning

Learning, Research & Development Center

University of Pittsburgh

3939 O'Hara St.

Pittsburgh, PA 15260

(412) 624-7058

University of Pittsburgh

Class of 2019

Psychology

From: tiger980303 notifications@github.com Sent: Thursday, August 27, 2020 11:52 AM To: databrary/datavyu datavyu@noreply.github.com Cc: Schweitzer, Erica Kathryn EKS48@pitt.edu; Author author@noreply.github.com Subject: Re: [databrary/datavyu] Hitting Pause Button Skips Frames (#377)

Hi Erica,

Can you use Handbrake https://handbrake.fr/https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhandbrake.fr%2F&data=02%7C01%7Ceks48%40pitt.edu%7C77d37219d0834754b51308d84aa139c8%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C1%7C637341403608278070&sdata=3nD0uH%2B9pUSdaja0rNZqWTDkw7SQsNU1naxHEfIP3Lc%3D&reserved=0 to convert your videos into .mp4 (even if it's already in .mp4)? You would just insert the video into the program and hit run on the bottom. Once it's converted, test it out and see if it's still producing the same issue.

Thanks, Tiger

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tiger980303 commented 4 years ago

Hi Erica,

Can you try to do a clean re-install of Datavyu by uninstalling Datavyu via C:\Users\NAME\AppData\Local\Datavyu. There should be an application called "uninst000". Once it's uninstalled, go to Datavyu.org and re-install Datavyu 1.5.1 and see if it works. If it doesn't, do the uninstallation again and try it with 1.3.7.

Thanks, Tiger

eks48pitt commented 4 years ago

Hi,

This might have worked. I am going to try to use the program, I will let you know if something else comes up. Thank you!

Erica

Erica Schweitzer

Research Assistant

Parents Promoting Early Learning

Learning, Research & Development Center

University of Pittsburgh

3939 O'Hara St.

Pittsburgh, PA 15260

(412) 624-7058

University of Pittsburgh

Class of 2019

Psychology

From: tiger980303 notifications@github.com Sent: Friday, August 28, 2020 12:34 PM To: databrary/datavyu datavyu@noreply.github.com Cc: Schweitzer, Erica Kathryn EKS48@pitt.edu; Author author@noreply.github.com Subject: Re: [databrary/datavyu] Hitting Pause Button Skips Frames (#377)

Hi Erica,

Can you try to do a clean re-install of Datavyu by uninstalling Datavyu via C:\Users\NAME\AppData\Local\Datavyu. There should be an application called "uninst000". Once it's uninstalled, go to Datavyu.org and re-install Datavyu 1.5.1 and see if it works. If it doesn't, do the uninstallation again and try it with 1.3.7.

Thanks, Tiger

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