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Priority: The Paleontological Society's Q2 tiered invoice #2660

Closed mark02139 closed 1 year ago

mark02139 commented 1 year ago

Bug description: The Paleontological Society is on the tiered model. The Q2 tiered payment report listed 8 billable datasets (see attached). The Society is puzzled as they are to get 10 free (so why any charge at all?). I need to get back to them.

The Q2 report doesn't seem to correspond either to the number of billable datasets for the Society or number billable based on the Society's 2 journals.

Steps to reproduce: Looking in the Looker Studio Shopping Cart Report Dashboard (https://lookerstudio.google.com/reporting/5c6dcd6d-bc5c-426d-8d2d-e2545aa2165d), I find the following (see screenshots):

Jan-Jun 2023 sponsored datasets for the Society: 8 Jan-Jun 2023 datasets associated with the Society journals:

If we're to go with the sponsored number, the Society should not have been billed. If we're to go with the number associated with Society journal, we should have billed for 10.

Expected behavior: I believe we should have billed for 10 datasets (unless I'm missing something).

f-88-153-28047560_Id4NsRzK_tiered_submissions_The_Paleontological_Society_2023-Q2.pdf Screenshot 2023-07-17 at 11 29 37 AM Screenshot 2023-07-17 at 11 30 20 AM

@ryscher

ryscher commented 1 year ago

Here's what I'm seeing:

If they didn't pay for Q1 separately, then yes, we should lump them all together and bill for 10. If they did pay for Q1 already, then the 8 from Q2 should be billed under the tiered plan.

When we did the original switch to tiered, I made the assumption that datasets that were paid under a different payment plan would count towards the cumulative total to establish the "base rate". Mark and I confirmed this during our June 7 discussion regarding AGU. This is generally good for customers (they can reach a lower per-deposit rate based on submissions they already paid for). But the 10 free make this assumption worse for a small-volume customer. I don't think the count should restart at 0 when a customer switches plans mid-year. It would make the rates much more difficult to track.

mark02139 commented 1 year ago

@ryscher , they did not pay for Q1 separately. The last payment for their subscription payment plan (not superseded) was: Subscription for Unlimited Data (Journal of Paleontology and Paleobiology), January 1 - December 31, 2022