Preview image does not update

datarhei / core

datarhei Core is management for FFmpeg processes without development effort. Whether your streaming has one viewer or a million, we have the tools to help you develop, deploy and manage any video project at any stage. We've solved the challenging problems so you can focus on your application, not your infrastructure.

https://docs.datarhei.com/core

Apache License 2.0

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Preview image does not update #9

Closed woiczi closed 1 year ago

woiczi commented 1 year ago

the preview image is not updating according to the setup. The update intervall is set to 10 sec, but the real update is (randomly) after around 30 min. I couldn´t find a entry about the update time in the config.js files, only the link. how to set the update of the images to e.g. 10sec

testet on Release: restreamer-v2.5.0 and restreamer-v2.4.2

jstabenow commented 1 year ago

In this case, the HLS stream is faulty or the system overloaded. Please attach the process report of the channel.

Note: Snapshots will only be taken if the channel has a connection.

svenerbeck commented 1 year ago

Hello @woiczi

We are closing your ticket https://github.com/datarhei/core/issues/9

This may be due to the following reasons:

Problem/inquiry has been solved
Ticket remained unanswered by you for a more extended period
Problem was explained and handled in another ticket

You can reopen this ticket at any time!

Please only open related tickets once! Always answer/ask in the original ticket with the same issue!