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datarightsfinder / website

Find, understand and use information from privacy notices
https://datarightsfinder.org
MIT License
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Promote email as the default method of giving feedback to Data Rights Finder #45

Closed edjw closed 5 years ago

edjw commented 6 years ago

At the moment, the footer says "Problem on this page? Help us make it better on GitHub".

We should change it to "Any feedback or seen problems on the page? Email us at contact@datarightsfinder.org or help us make it better on GitHub."

edjw commented 6 years ago

In user research, people aren't seeing and/or understanding the grey Alpha feedback bar at the top. People do expect to see a contact link at the bottom of the page. Ordinary users say they're unlikely to give feedback if it means using Github but are happy to send an email.

edjw commented 6 years ago

Sort of related to this, we may want to consider not using "mailto:" links. Some users were very confused when they clicked on a mailto link and a default mail client opened that they had never realised was on their computer.

edjw commented 5 years ago

We have email feedback in the footer now