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dattalab / moseq2-app

MoSeq2 Jupyter Notebook platform used to run all of the MoSeq2 tools in a GUI.
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kinect2_nidaq crashes immediately after every attempt to run it #55

Closed espy1412 closed 3 years ago

espy1412 commented 3 years ago

I have installed the Kinect and it tests reasonably well in Kinect Studio on Windows.

Initially I assumed that the fact that kinect2_nidaq kept crashing when I followed the instructions on the "Setup: acquisition software" page was due to a hardware issue, since I hadn't independently confirmed the Kinect was working on Microsoft's software. This was before Christmas. However, after ensuring that the Kinect hardware and software all work in Kinect Studio v2.0, I continue to have the kinect2_nidaq program crash before I can investigate its workings.

Please help!

(To clarify, I am running NiDAQmx v20.1 on fully capable computer hardware.)

aymanzay commented 3 years ago

Hi @espy1412, sorry to hear about that!

Have you tried installing any earlier version of NiDAQmx? v17.6 could be a safe choice. Does the program crash as soon as it launches, or only when you press record or preview?

espy1412 commented 3 years ago

Immediately after opening: less than a second after the dialog box opens, it freezes and then a few seconds after it just shuts down.On 11 Jan 2021 16:17, Ayman Zeine notifications@github.com wrote: Hi, sorry to hear about that! Have you tried installing any earlier version of NiDAQmx? v17.6 could be a safe choice. Does the program crash as soon as it launches, or only when you press record or preview?

—You are receiving this because you authored the thread.Reply to this email directly, view it on GitHub, or unsubscribe. On 11 Jan 2021 16:17, Ayman Zeine notifications@github.com wrote: Hi, sorry to hear about that! Have you tried installing any earlier version of NiDAQmx? v17.6 could be a safe choice. Does the program crash as soon as it launches, or only when you press record or preview?

—You are receiving this because you authored the thread.Reply to this email directly, view it on GitHub, or unsubscribe. On 11 Jan 2021 16:17, Ayman Zeine notifications@github.com wrote: Hi, sorry to hear about that! Have you tried installing any earlier version of NiDAQmx? v17.6 could be a safe choice. Does the program crash as soon as it launches, or only when you press record or preview?

—You are receiving this because you authored the thread.Reply to this email directly, view it on GitHub, or unsubscribe.

espy1412 commented 3 years ago

I rolled back NiDAQmx to version 17.6 (i.e., uninstalled v20 and installed 17.6 instead). The kinect2_nidaq program (this is v0.2.3alpha, the most recent available) still shuts down after 1-5 seconds. The crashing prevents any engagement with the GUI, aside from being able to switch tabs to "preview".

Hi @espy1412, sorry to hear about that!

Have you tried installing any earlier version of NiDAQmx? v17.6 could be a safe choice. Does the program crash as soon as it launches, or only when you press record or preview?

wingillis commented 3 years ago

Hello @espy1412, @aymanzay recruited me to help out with your problem. I'm a grad student in the lab. I think I've seen the program crash like this if the .NET runtimes are not installed during the NiDAQmx installation. When you installed NiDAQmx, did you perform a "typical" or "custom" installation?

aymanzay commented 3 years ago

@wingillis We found that because he was originally testing the software on a laptop without a dedicated GPU, the acquisition software couldn't load. Also @espy1412 pointed out that the latest version of the NiDAQmx doesn't work, so I updated the wiki indicating that version NiDAQmx 17.6 is the stable version to use.

espy1412 commented 3 years ago

Correct. The kinect2_nidaq_v0.2.3 program works on my computer that meets all of the minimum requirements. It seems that the graphics card is needed for this particular program environment. I did have to roll back NIDAQmx to v17.6 (the most current version is v20.1), however.