Course Files Download but no Modules Content

[KaylaFortson]

Do you have suggestions for resolving this? Thank you so much for your time!

[davekats]

Hi Kayla,

Forbidden errors usually have to do with authorization. Can you view those submissions/modules when you're logged in to Canvas in the browser? If you can view them in the browser but they fail to download using this script, then we should keep investigating. If you want to skip a course that you no longer have permission to access, you can use the COURSES_TO_SKIP global variable.

[KaylaFortson]

Hello Dave! Thank you for your prompt response. I believe I have permission to view. I think the issue might go a little further than permission view because I have successfully exported all of my courses over the four years and not one single course was able to export the modules section, but course files were successful. Thank you again!

[davekats]

Interesting, ok! Are you able to share any more debugging details? Maybe you can add more print statements to help us figure out exactly what is returning this Forbidden message?

[areisinger]

i'm having the same issue all the modules which i can see when i log into canvas through a browser are forbidden. I just want the data from the module pages text i'm not really good at python but am willing to be guided

[davekats]

@areisinger @KaylaFortson I no longer have access to Canvas so it will be challenging for me to debug this issue. If you'd like you can schedule a call with me and we can debug the issue from your computer: https://usemotion.com/meet/davidk/hxmsj33

[wdsouza0]

I'm having the same issue here. I can view and download all of my submissions from the canvas page itself, but it fails when done via the python script.

I also get this error occasionally: Skipping file download that gave the following error: {"status":"unauthorized","errors":[{"message":"user not authorized to perform that action"}]}

[asellingson28]

My friend and I are experiencing the same issue. Any advice on how to proceed would be appreciated!

[davekats]

@wdsouza0 @ingensargens Sorry to hear the modules download isn't working. Unfortunately since I no longer have access to Canvas, I can't really reproduce this issue on my machine. If you want to schedule a call, I'd be happy to dig into this with you and debug it from your machine and hopefully we can solve the problem for everyone. You can schedule a call with me here: https://usemotion.com/meet/davidk/hxmsj33

[tcgm]

@wdsouza0 @ingensargens Sorry to hear the modules download isn't working. Unfortunately since I no longer have access to Canvas, I can't really reproduce this issue on my machine. If you want to schedule a call, I'd be happy to dig into this with you and debug it from your machine and hopefully we can solve the problem for everyone. You can schedule a call with me here: https://usemotion.com/meet/davidk/hxmsj33

Did this amount to a fix?

[conch]

I had this problem too but was able to fix it - I also had another error about not being able to find Google Chrome, which I'm guessing it uses to actually download the data. I was getting the error that was reported in https://github.com/davekats/canvas-student-data-export/issues/14 and fixed it as described there. After that, my modules folder (and all of the other folders have data in them now. I still get those "forbidden" and "unauthorized" errors, but I believe those are for content types that my instructors didn't use. Everything we did use was able to download.