HumanSkunk
commented
11 months ago this is the downloaded diagnostics from the integration:
},
"integration_manifest": {
"domain": "visonic",
"name": "Visonic Intruder Alarm",
"codeowners": [
"@davesmeghead"
],
"config_flow": true,
"dependencies": [],
"documentation": "https://github.com/davesmeghead/visonic/wiki",
"integration_type": "hub",
"iot_class": "local_push",
"issue_tracker": "https://github.com/davesmeghead/visonic/issues",
"requirements": [
"pyserial_asyncio==0.6"
],
"version": "0.8.5.2",
"is_built_in": false
},
"data": {
"entry": {
"entry_id": "89d2bb089127638d4a26c2f51488affd",
"version": 1,
"domain": "visonic",
"title": "Panel 0",
"data": {
"panel_number": 0,
"type": "ethernet",
"host": "**REDACTED**",
"port": "**REDACTED**",
"language": "EN",
"force_standard": false,
"force_autoenroll": false,
"sync_time": true,
"exclude_sensor": [],
"download_code": "",
"exclude_x10": [],
"motion_off": 30.0,
"siren_sounding": [
"intruder"
],
"panel_state_notifications": [
"connectionproblem",
"sirensounding"
],
"override_code": "",
"retry_connection_count": 1.0,
"retry_connection_delay": 90.0,
"arm_without_usercode": false,
"force_numeric_keypad": false,
"arm_home_enabled": true,
"arm_night_enabled": true,
"arm_away_instant": false,
"arm_home_instant": false,
"allow_remote_arm": true,
"allow_remote_disarm": true,
"allow_sensor_bypass": false,
"panellog_logentry_event": false,
"panellog_complete_event": false,
"panellog_reverse_order": false,
"panellog_csv_add_title_row": false,
"panellog_xml_filename": "visonic_log_file.xml",
"panellog_csv_filename": "visonic_log_file.csv",
"panellog_max_entries": 10000
},
"options": {
"panel_number": 0,
"type": "ethernet",
"host": "**REDACTED**",
"port": "**REDACTED**",
"language": "EN",
"force_standard": false,
"force_autoenroll": false,
"sync_time": true,
"exclude_sensor": [],
"download_code": "",
"exclude_x10": [],
"motion_off": 60.0,
"siren_sounding": [
"intruder"
],
"panel_state_notifications": [
"connectionproblem",
"sirensounding"
],
"override_code": "",
"retry_connection_count": 1.0,
"retry_connection_delay": 90.0,
"arm_without_usercode": false,
"force_numeric_keypad": false,
"arm_home_enabled": true,
"arm_night_enabled": true,
"arm_away_instant": false,
"arm_home_instant": false,
"allow_remote_arm": true,
"allow_remote_disarm": true,
"allow_sensor_bypass": false,
"panellog_logentry_event": false,
"panellog_complete_event": false,
"panellog_reverse_order": false,
"panellog_csv_add_title_row": false,
"panellog_xml_filename": "visonic_log_file.xml",
"panellog_csv_filename": "visonic_log_file.csv",
"panellog_max_entries": 10000
},
"pref_disable_new_entities": false,
"pref_disable_polling": false,
"source": "user",
"unique_id": null,
"disabled_by": null
},
"visonic": {
"Panel Mode": "Standard",
"Protocol Version": "1.0.20.0",
"Watchdog Timeout (Total)": 0,
"Watchdog Timeout (Past 24 Hours)": 0,
"Download Timeout": 0,
"Download Retries": 0,
"Panel Problem Count": 0,
"Panel Problem Time": "",
"Panel Last Event": "None",
"Panel Last Event Data": {
"Zone": 0,
"Entity": null,
"Tamper": false,
"Siren": false,
"Reset": false,
"Time": "2020-01-01T00:00:00.0",
"Count": 0,
"Type": [],
"Event": [],
"Mode": [],
"Name": []
},
"Panel Alarm Status": "None",
"Panel Trouble Status": "None",
"Panel Siren Active": false,
"Panel Status": "Disarmed",
"Panel Status Code": "Disarmed",
"Panel Ready": "Yes",
"Panel Alert In Memory": "No",
"Panel Trouble": "No",
"Panel Bypass": "No",
"Panel Status Changed": "No",
"Panel Alarm Event": "No",
"Panel Armed": "No",
"Power Master": "No",
"Panel Model": "Unknown",
"Panel Type": null,
"Model Type": 0,
"Client Version": "0.8.5.2",
"Exception Count": 0
},
"panel connected": "yes",
"sensor": [],
"switch": [],
"clientlog": [
"2023-12-30 12:26:17.070501 I Exclude sensor list = [] Exclude x10 list = []",
"2023-12-30 12:26:17.075005 ........... connection attempt 1 of 1",
"2023-12-30 12:26:17.075341 Connection Device Type is ethernet",
"2023-12-30 12:26:18.108962 ........... connection made"
]
}
}
davesmeghead
Firstly Merry Xmas. I have found some time between Xmas and New Years to do some debugging as since I updated HA from 2023.11.3 to 2023.12.4 2 days ago all the motion and contact sensor entities have gone unavailable and dont seem to be presented by the Integration any more. I am still able to control the Alarm Panel fine (enable and disable) and the integration itself is not reporting any errors it is just that the 2 motion sensors and 3 contact sensors all say they are not being presented by the integration and have "This entity is no longer being provided by the visonic integration. If the entity is no longer in use, delete it in settings.".
I have turned on debug logging and this is the only entry in the log that seems to relate to the sensors:
I have tried reloading the integration, and reloading and restarting HA but nothing seems to make them come back. I didnt have anything tied to the motion sensors but I had some automations linked to the door sensors, but obviously these no longer work. Only noticed when I took the bins out last night and the lights didnt come on outside. It seems to me that the panel is no longer presenting the sensors to the integration, or that the integration is unable to see them. Nothing has changed other than HA Core so perhaps something is different there?
There are a load of these messages which seem to cycle up to 90 and then restart but these may be just generic debug messages. There are no errors in the main log from Visonic:
and