davidbotella / google-apis-explorer

Automatically exported from code.google.com/p/google-apis-explorer
Apache License 2.0
0 stars 0 forks source link

Infected with 2 viruses Win32/Poserliks.A and Win32/Rovnix or Win32/Gootkit #264

Closed GoogleCodeExporter closed 8 years ago

GoogleCodeExporter commented 8 years ago
What steps will reproduce the problem?
This Chrome is new.  The only downloads came from the Chrome WebStore.

What is the expected output? What do you see instead?
As per ESET company.

My computer has a virus—what should I do? (Preliminary malware 
troubleshooting)
KB Solution ID: SOLN2505|Last Revised: November 11, 2014
Issue

You suspect that your computer is infected with a virus or malware (such as 
Poweliks)

OR

You were directed by ESET Customer Care to complete Preliminary malware 
troubleshooting

Solution

Before proceeding
Back up any important or valuable files on your computer.
If you cannot connect to the Internet on the infected computer, see the 
following Knowledgebase article before completing the steps in this article:

No internet connection due to malware
ESET Support Services can help
You can contact our ESET Support Services team to have them remove malware for 
you (charges may apply). 

Click here to contact ESET Support Services

Bookmark/save this article 
Before proceeding we highly recommend that you bookmark this article in your 
web browser , print it for reference or view it on another device so that you 
can easily return to it and continue on to the next given step (for example, in 
step 4 you will have to access this article again after restarting your system 
in Safe Mode).

Rule out currently trending threats
Win32/Poweliks.A is a trojan which tries to download other malware from the 
Internet, and can be controlled remotely. To check for, and remove (if present) 
this threat, follow the steps in the following Knowledge

How do I remove a Poweliks infection? 
Win32/Rovnix is a trojan that steals sensitive information. The trojan attempts 
to send gathered information to a remote machine. It uses techniques common 
among rootkits. To check for, and remove (if present) this threat, complete the 
steps in the following Knowledgebase article:

How do I remove Rovnix (Rovnix.A) trojan?
Once you are finished running these tools, proceed to step 3.

Run ESET Rogue Application Remover (ERAR)
The ESET Rogue Application Remover (ERAR) will detect and attempt to remove 
rogue applications that are infecting your computer or making undesired changes 
to your registry. 

Run ERAR using the steps in the following article: 

How do I use the ESET Rogue Application Remover (ERAR)?

If ERAR fails to remove a detected threat, or does not find one, continue to 
step 4 (run the ESET Online Scanner). 

What version of the product are you using? On what operating system?
using Chrome Version 41.0.2272.32 dev (64-bit)
Platform 6680.17.0 (Official Build) dev-channel squawks
Firmware Google_Squawks.5216.152.22

Please provide any additional information below.
Using ESET company to help me with this issue.

At ESET, we are dedicated to developing high-performing security solutions for 
home users and corporate customers, detecting and disabling all known and 
emerging forms of malware.

Original issue reported on code.google.com by vtechasus@gmail.com on 4 Feb 2015 at 4:17

GoogleCodeExporter commented 8 years ago

Original comment by daugh...@google.com on 13 Mar 2015 at 3:31