davilla / atv-xbmc-launcher

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error message: cannot launch XBMC from path/Applications/Boxee.app/Contents/Macros/Boxee #45

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago
What steps will reproduce the problem?
1. update launcher after installing
2. reboot finder
3. click on boxee to launch

What is the expected output? What do you see instead? expect boxee to launch, 
see the error 
message above

What version of the product are you using? On what operating system? using atv 
3.0.1 and 
XBMC Launcher-0.8

Please provide any additional information below.  had earlier issues with 
installation, including 
black screen. removed files vis ssh and reinstalled--with success until the 
very last step of 
launching boxee.

Original issue reported on code.google.com by charles....@gmail.com on 28 Mar 2010 at 3:33

GoogleCodeExporter commented 9 years ago
I'd use a more recent patchstick that installs a newer Launcher version, or 
manually update to a more recent 
Launcher (3.2.4)

Then, before you can click on Boxee to launch it, you'll need to install it 
first from 'Downloads'.

HTH,
stephan

Original comment by stephan.diederich@gmail.com on 29 Mar 2010 at 10:22

GoogleCodeExporter commented 9 years ago
I have the same issue, my details are different to Charles' so I include them 
below:

Downloaded atvusb-creator-1.0.b13, created a patchstick that included AppleTV 
3.0.2 (2Z694-6013-
013.dmg) and booted from it. Everything installed correctly - AppleTV reports 
as 3.0.2, Launcher reports as 
3.2.3. Launcher settings are as follows: Use Universal mode - Yes; ATV OS 
Update enabled - Yes. Reset the 
network settings to use DHCP and checked connectivity to the internet using the 
YouTube application.

Selecting Downloads on the Launcher menu reports no downloads found. Selecting 
Boxee reports 'cannot 
launch XBMC/Boxee from path /Applications/Boxee.app/Contents/MacOS/Boxee' - 
similar error when 
launching XBMC.

If upgrading manually to launcher 3.2.4 fixes the problem, can you provide a 
link to notes on how to do this?

Original comment by p...@haigh-family.com on 11 May 2010 at 10:07

GoogleCodeExporter commented 9 years ago
@phil:
Launcher version 3.2.3 is fine. No need to upgrade. 
Before beeing able to launch Boxee, you'll need to install it from Launcher's 
'Downloads' submenu (that's why 
you get the 'cannot launch XBMC/Boxee....')

So why's the downloads list empty? First I'd double check that the ATV has 
proper internet. If you're fine with ssh 
and such, I'd check console.log (/Library/Logs/Console/501/console.log) to see 
why Launcher fails to retrieve 
the list of downloads...

Original comment by stephan.diederich@gmail.com on 12 May 2010 at 6:57

GoogleCodeExporter commented 9 years ago
Thanks for the hint about the log file. In there I found a number of 
potentially worrying messages but the most promising was this one:

2010-05-11 22:59:07.841 Finder[163] [ERROR] Could not download urls from 
http://atv-xbmc-launcher.googlecode.com/svn/tags/ul-info/update_url
s.plist. Error was: Conversion of data failed. The file is not UTF-8, or in the 
encoding specified in XML header if XML.

So, I ran the following command to see what the defaults were (after reading a 
hint elsewhere about adding other download URLs): 

defaults read com.teamxbmc.xbmclauncher

The output was:

{    UseXBMCsUniversalRemote = 1; 
    XBMCAdditionalDownloadPlistURLs = ("http://atv-xbmc-launcher.googlecode.com/svn/tags/ul-info/update_url"); 
}

I checked the URL and found that the last part - the filename - appeared to be 
wrong - update_url instead of update_urls.plist. Note that in the error 
message above, 's.plist' is on a separate line. So I removed 
XBMCAdditionalDownloadPlistURLs and rebooted:

defaults delete com.teamxbmc.xbmclauncher XBMCAdditionalDownloadPlistURLs
sudo shutdown -r now

Going back to the launcher/downloads menu I was still unable to download - the 
URL shown was the correct one (now I knew exactly what it should be) - 
the default I removed was an additional download location, not the default 
location. Unfortunately now though I was getting no new errors in the log file. 
So 
I looked at the contents of the pfile and realised it showed me the files I 
needed and where to get them from. At this point I decided to dowload the boxee 
.dmg file manually:

cd
mkdir Downloads
cd Downloads
wget --directory-prefix=. http://dl.boxee.tv/boxee-0.9.21.11497.dmg

I then also grabbed the installer script, thinking that this would use the .dmg 
file and install the software:

wget --directory-prefix=. 
http://atv-xbmc-launcher.googlecode.com/svn/tags/boxee-info/scripts/boxee.sh

Looking at boxee.sh it requires a single parameter - the location of the .dmg 
file, so to run the installer (you must specify an absolute path for the .dmg 
file, 
or it won't find it and will start downloading all over again):

chmod u+x boxee.sh
./boxee.sh /Users/frontrow/Downloads/boxee-0.9.21.11497.dmg

After a few minutes this had completed successfully. So, after another reboot, 
Boxee now runs. But the download issue still isn't fixed. I'll check back for 
errors again in a day or two.

Original comment by p...@haigh-family.com on 12 May 2010 at 10:15

GoogleCodeExporter commented 9 years ago
Hey phil,

seems the installer stuff was pretty straight forward. Well done! ;)
Strange though, that Launcher couldn't download the plist :/
We've had some users reporting problems with UMTS modems/routers. Not sure what 
happens there :/

Just tried here and it seems to work fine....

Original comment by stephan.diederich@gmail.com on 12 May 2010 at 11:29

GoogleCodeExporter commented 9 years ago

Original comment by stephan.diederich@gmail.com on 15 Jun 2010 at 9:16