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davwheat / rail-announcements

Compilation of railway announcement snippets and a website to generate your own announcement snippets.
https://railannouncements.co.uk
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[Live Trains] Short platforms #226

Open davwheat opened 5 months ago

davwheat commented 5 months ago

Hello!

Thanks for wanting to give feedback about short platform announcements for Live Trains. I really appreciate your help! :)

As a reminder, at this time we are only interested in short platform information for Govia Thameslink Railway and Southeastern served stations. There will be a future opportunity to expand this feature, but we want to make sure it's working well before rolling it out to the entire network.

It'd really help if your feedback follows a consistent structure to make resolving issues quicker and simpler.

Hit the copy button below and paste it into the textbox at the bottom of the page to get started.

<!-- Delete as appropriate -->
**Issue type:** Missing short platform / Wrong short platform information / Other

<!-- Please write the station name *and* station CRS code below -->
**Station affected:** 

<!-- List the TOCs affected by your issue -->
**TOC(s) affected:**

<!-- Explain the problem in detail. For example, if the info is correct for some rolling stock but not others, this is an important detail to mention. -->
**Detailed info:**

Example:

<!-- Delete as appropriate -->
**Issue type:** Missing short platform

<!-- Please write the station name *and* station CRS code below -->
**Station affected:** Balcombe (BAB)

<!-- List the TOCs affected by your issue -->
**TOC(s) affected:** Southern, Thameslink

<!-- Explain the problem in detail. For example,
if the info is correct for some rolling stock but
not others, this is an important detail to mention. -->
**Detailed info:**

Platform 2 is a short platform. Both Southern and
Thameslink only open doors on the front 8 coaches
at this station on all of their rolling stock.

375 SDO Database Extract.xlsx

davwheat commented 5 months ago

Audio files

Short platforms should use the "should join the..." audio files rather than "should travel in the..." files.

GTRspotter commented 5 months ago 
<!-- Delete as appropriate -->
**Issue type:** Missing short platform

<!-- Please write the station name *and* station CRS code below -->
**Station affected:** Aldrington (AGT)

<!-- List the TOCs affected by your issue -->
**TOC(s) affected:** Southern

<!-- Explain the problem in detail. For example, if the info is correct for some rolling stock but not others, this is an important detail to mention. -->
**Detailed info:**
Platforms 1 and 2 have a short platform. Front 4 coaches will open on both platforms. Class 377/387.
GTRspotter commented 5 months ago 
`<!--` Delete as appropriate -->
**Issue type:** Missing short platform 

<!-- Please write the station name *and* station CRS code below -->
**Station affected:** Amberley (AMY)

<!-- List the TOCs affected by your issue -->
**TOC(s) affected:** Southern

<!-- Explain the problem in detail. For example, if the info is correct for some rolling stock but not others, this is an important detail to mention. -->
**Detailed info:**
Platforms 1 and 2 have a short platform. Front 5 coaches will open on both Platforms. Class 377/387
GTRspotter commented 5 months ago 
<!-- Delete as appropriate -->
**Issue type:** Missing short platform 

<!-- Please write the station name *and* station CRS code below -->
**Station affected:** Anerley (ANZ)

<!-- List the TOCs affected by your issue -->
**TOC(s) affected:** Southern 

<!-- Explain the problem in detail. For example, if the info is correct for some rolling stock but not others, this is an important detail to mention. -->
**Detailed info:**
Platforms 1 and 2 have a short platform. Platform 1, front 9 coaches. Platform 2, front 8 coaches. Class 377/387.
GTRspotter commented 5 months ago 
<!-- Delete as appropriate -->
**Issue type:** Missing short platform 

<!-- Please write the station name *and* station CRS code below -->
**Station affected:** Angmering (ANG)

<!-- List the TOCs affected by your issue -->
**TOC(s) affected:** Southern

<!-- Explain the problem in detail. For example, if the info is correct for some rolling stock but not others, this is an important detail to mention. -->
**Detailed info:**
Platforms 1 and 2 have short platforms. Front 7 coaches will open on both platforms. Class 377/387.
GTRspotter commented 5 months ago 
<!-- Delete as appropriate -->
**Issue type:** Missing short platform 

<!-- Please write the station name *and* station CRS code below -->
**Station affected:** Appledore (APD)

<!-- List the TOCs affected by your issue -->
**TOC(s) affected:** Southern

<!-- Explain the problem in detail. For example, if the info is correct for some rolling stock but not others, this is an important detail to mention. -->
**Detailed info:** Platforms 1 and 2 have short platforms. Front 2 coaches will open on both platforms. Class 171
GTRspotter commented 5 months ago 
``<!-- Delete as appropriate -->
**Issue type:** Missing short platform

<!-- Please write the station name *and* station CRS code below -->
**Station affected:** Apsley (APS)

<!-- List the TOCs affected by your issue -->
**TOC(s) affected:** Southern

<!-- Explain the problem in detail. For example, if the info is correct for some rolling stock but not others, this is an important detail to mention. -->
**Detailed info:** All 4 platforms are short. Front 10 coaches will open on Platforms 1 and 2. Front 12 coaches will open on Platforms 3 and 4. Class 377/387
GTRspotter commented 5 months ago 
<!-- Delete as appropriate -->
**Issue type:** Missing short platform 

<!-- Please write the station name *and* station CRS code below -->
**Station affected:** Ashford (AFK)

<!-- List the TOCs affected by your issue -->
**TOC(s) affected:** Southern

<!-- Explain the problem in detail. For example, if the info is correct for some rolling stock but not others, this is an important detail to mention. -->
**Detailed info:**
Platforms 1 and 2 have short platforms. Front 10 coaches will open on both platforms. Class 171.
GTRspotter commented 5 months ago 
<!-- Delete as appropriate -->
**Issue type:** Missing short platform

<!-- Please write the station name *and* station CRS code below -->
**Station affected:** Ashhurst (AHS)

<!-- List the TOCs affected by your issue -->
**TOC(s) affected:** Southern

<!-- Explain the problem in detail. For example, if the info is correct for some rolling stock but not others, this is an important detail to mention. -->
**Detailed info:**
Platforms 1 and 2 have short platforms. Front 10 coaches will open on both platforms. Class 171.
davwheat commented 5 months ago

Most of these are already implemented...

I can't assume the platform the train will stop at if it's not in the data, and in many instances it isn't. I am working on solutions to this, such as ingesting timetable data feeds from Network Rail but this takes time.

image

10 coach Class 171s are never a thing anyway, so I didn't bother to add this data in, just like platforms which can "only" hold 12 coaches for 377s/387s/700s.

You can view the raw data here (be warned; it's not ordered by CRS): https://github.com/davwheat/rail-announcements/blob/main/src/data/liveTrains/shortPlatforms.ts

faberoony90 commented 5 months ago

Issue type: Missing short platform

Station affected: Harringay (HGY)

TOC(s) affected: Great Northern

Detailed info:

Both platforms can only accommodate 5 carriages.

faberoony90 commented 5 months ago

Issue type: Missing short platform

Station affected: Hornsey (HRN)

TOC(s) affected: Great Northern

Detailed info:

Both platforms can only accommodate 5 carriages.

faberoony90 commented 5 months ago

Issue type: Missing short platform

Station affected: Brookmans Park (BPK)

TOC(s) affected: Great Northern

Detailed info:

ALL platforms can only accommodate 5 carriages.

faberoony90 commented 5 months ago

Issue type: Missing short platform

Station affected: Ashwell & Morden (AWM)

TOC(s) affected: Great Northern

Detailed info:

Both platforms can only accommodate 8 carriages.

faberoony90 commented 5 months ago

Issue type: Missing short platform

Station affected: Baldock (BDK)

TOC(s) affected: Great Northern

Detailed info:

Both platforms can only accommodate 8 carriages.

faberoony90 commented 5 months ago

Issue type: Missing short platform

Station affected: Hendon (HEN)

TOC(s) affected: Thameslink

Detailed info:

ALL platforms can only accommodate 7 carriages.

JMP1975 commented 5 months ago

Issue type: Missing short platform / Wrong short platform information / Other

Station affected: Dormans DRS

TOC(s) affected:Thameslink

Detailed info:not announced on class 700

JMP1975 commented 5 months ago

Issue type: Missing short platform / Wrong short platform information / Other

Station affected: Oxted (OXT)

TOC(s) affected:Southern

Detailed info:platform 2 takes 12 coach class 377, the 11 coach is for class 700.

davwheat commented 5 months ago

Issue type: Missing short platform / Wrong short platform information / Other

Station affected: Dormans DRS

TOC(s) affected:Thameslink

Detailed info:not announced on class 700

Dormans is DMS, not DRS.

faberoony90 commented 5 months ago

Issue type: Wrong short platform information allocated

Station affected: Ashwell & Morden (AWM)

TOC(s) affected: Great Northern, Thameslink

Detailed info:

Ashwell & Morden can only hold 8 carriages, (Not 5 as intially entered into script) AWM platforms are the same length as BDK, therefore hold the same amount of carriages (Eight)

EWSTrains commented 5 months ago

Issue type: Wrong short platform information allocated

Station affected: Dover Priory

TOC(s) affected: Southeastern

Detailed info:

Dover Priory front 10 not front 8 as announced

EWSTrains commented 5 months ago

Issue type: Missing short platform information

Station affected: Norwood Junction

TOC(s) affected: Thameslink and Southern

Detailed info:

Norwood Junction - Front 10 coaches

davwheat commented 5 months ago

Issue type: Missing short platform information

Station affected: Norwood Junction

TOC(s) affected: Thameslink and Southern

Detailed info:

Norwood Junction - Front 10 coaches

Already implemented for Southern:

https://github.com/davwheat/rail-announcements/blob/9680d02071c7c20840ca8d070f1c3c15c8a48952/src/data/liveTrains/shortPlatforms.ts#L855-L877

Issue type: Wrong short platform information allocated

Station affected: Dover Priory

TOC(s) affected: Southeastern

Detailed info:

Dover Priory front 10 not front 8 as announced

@EWSTrains This depends on the rolling stock and the platform.

image

The sectional appendix states that platform 3 only fits 8 coaches and 2 will fit 10 coaches.

Class 375s open the same number of doors at every platform of every station by default, so 8 coaches would be correct for these units no matter which platform they use.

I appreciate that the data for Class 395s is, however, incorrect.

EWSTrains commented 5 months ago

I know Dover has front 8 on 375 as the system cant manage several short platforms hence Westenhanger being short both ways with the Dover platform able to take 8

I know alot about Dover Deal lines as im local to the line and my dad worked at Dover

Im gaining the Short Platform info from Tiger which then operates the Short Platform info for Anne

davwheat commented 5 months ago

I've sent an FOI to Southeastern for their info.

faberoony90 commented 5 months ago

Issue type: Missing short platform

Station affected: Meldreth (MEL)

TOC(s) affected: Great Northern

Detailed info:

Whilst able to fit up to 6 carriages, Meldreths platforms are publically advertised to take 4.

faberoony90 commented 5 months ago

Issue type: Missing short platform

Station affected: Shepreth (STH)

TOC(s) affected: Great Northern

Detailed info:

Platform 1 is a very short platform. Only 4 carriages can be held. Platform 2 can hold 8 carriages.

faberoony90 commented 5 months ago

Issue type: Missing short platform

Station affected: Foxton (FXN)

TOC(s) affected: Great Northern

Detailed info:

Platform 1 is a short platform. Only 5 carriages can be held. Platform 2 can hold 8 carriages.

faberoony90 commented 5 months ago

Issue type: Missing short platform

Station affected: Watlington (WTG)

TOC(s) affected: Great Northern

Detailed info:

Both platforms can only accommodate 4 carriages.

faberoony90 commented 5 months ago

Issue type: Missing short platform

Station affected: Littleport (LTP)

TOC(s) affected: Great Northern

Detailed info:

Platform 1 is a very short platform. Only 4 carriages can be held.

faberoony90 commented 5 months ago

Issue type: Missing short platform

Station affected: New Barnet (NBA)

TOC(s) affected: Great Northern, Thameslink

Detailed info:

Platforms 1&4 can accommodate 7 carriages

callumowen commented 4 months ago

Issue type: Other

Station affected: TBD

TOC(s) affected: SN

Detailed info: At Three Bridges, trains which divide at Horsham still announce short platforms after the divide for trains longer than the split sections.

davwheat commented 4 months ago

@callumowen Tracked in #245

davwheat commented 4 months ago

I've sent an FOI to Southeastern for their info.

Apparently the short platform info is the same for all rolling stock.

samulcamel commented 4 months ago

Issue type: Other

Station affected: not applicable

TOC(s) affected:

Detailed info: where multiple short platform are announced together the word “and” should precede the final group of stations, for example “customers for X should join the front 2 coaches, customers for Y and Z should join the front 4 coaches, AND customers for Z and A should join the front 6 coaches”. Currently there is no final AND. A real-life example of this can be found here at 1m 50 seconds: https://youtu.be/kBW4-ynLXBE. Thank you.

davwheat commented 4 months ago

Issue type: Other

Station affected: not applicable

TOC(s) affected:

Detailed info: where multiple short platform are announced together the word “and” should precede the final group of stations, for example “customers for X should join the front 2 coaches, customers for Y and Z should join the front 4 coaches, AND customers for Z and A should join the front 6 coaches”. Currently there is no final AND. A real-life example of this can be found here at 1m 50 seconds: youtu.be/kBW4-ynLXBE. Thank you.

Thanks. This should be done in the next 15 mins.

Example: https://github.com/davwheat/rail-announcements/assets/7406822/26dd2e0e-0934-43dd-a7cf-d00c940e36b4

JMP1975 commented 2 weeks ago

Issue type: Missing short platform

Station affected: Lingfield

TOC(s) affected:Thameslink

Detailed info: Lingfield short platform is 8 coaches, this is Announced on the 377s but not the 700s