UsbDK Installation failing- There is a problem with this Windows Installer package etc

[lgexalter]

When trying to install UsbDK in Windows 10 I am getting this erorr: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

I previously had UsbDK installed and after uninstalling I am getting this error. I tried redownloading the installer, running as admin, from elevated Command Prompt, and in safe mode. Here are my logs

[lgexalter]

I am getting this from Windows Event Viewer. Product: UsbDk Runtime Libraries -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallDriver, location: C:\Program Files\UsbDk Runtime Library\, command: C:\Program Files\UsbDk Runtime Library\\UsbDkInstHelper.exe i It seems like the issue is with UsbDkInstHelper.exe Still can't figure out exactly what the issue is though... I am also getting this warning from BTHUSB every time I try to install. Not sure if it's related. The local adapter does not support an important Low Energy controller state to support peripheral mode. The minimum required supported state mask is 0x2491f7fffff, got 0xffffffff. Low Energy peripheral role functionality will not be available.

[ybendito]

Please try following: Unpack the MSI to some subdirectory, like this cd c:\users\user\downloads mkdir 122 msiexec /a UsbDk_1.0.22_x64.msi /qb TARGETDIR=%cd%\122 open administrator command line go to the directory where the usbdkcontroller.exe is placed: cd c:\users\user\downloads\122\USB Runtime Library etc usbdkcontroller.exe -i

It will try to install the USBDK driver. To uninstall it you can use usbdkcontroller.exe -u (also from the admin command line)

[lgexalter]

@ybendito Thanks for the reply. Assuming you meant msiexec /a UsbDk_1.0.22_x64.msi /qb TARGETDIR=%cd%\122

I followed the instructions but it still failed.

Installing UsbDk driver
UsbDk driver installation failed

[ybendito]

@lgexalter I suggest to download https://learn.microsoft.com/en-us/sysinternals/downloads/debugview Run it (as an admin) before "usbdkcontroller -i", select "Capture->Win32 and Global Win32", then run "usbdkcontroller -i" In case of error there should be some debugging output visible in DebugView

[lgexalter]

@ybendito

00000001    0.00000000  [2264] UsbDkInstaller exception: CopyFile from C:\Users\Shani\Documents\122\UsbDk Runtime Library\UsbDk Runtime Library\UsbDk.sys to C:\Windows\System32\Drivers\UsbDk.sys failed. (The file exists.  Error code = 80)

Tried deleting and getting file in use error. But at least now I know what the error is. Thanks!

[ybendito]

Try "Usbdkcontroller.exe -u", then reboot, then "Usbdkcontroller.exe -i"

[lgexalter]

@ybendito It worked! Thanks!!!