daynix / UsbDk

Usb Drivers Development Kit for Windows
Apache License 2.0
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usbdk1.0.19 update to 1.0.21, windows blue screen #79

Closed LAIhy closed 4 years ago

LAIhy commented 5 years ago

I use UsbDk 1.0.19 in my pc, windows 7, It work fine, but when I update usbdk to 1.0.21, I run the UsbDk_1.0.21_x64.msi in my pc, the windows show blue screen. And after I reboot my pc, I uninstall the usbdk 1.0.19, install the usbdk 1.0.21 again, this problem still exist. Is there any way to fix this problem? TIM图片20191121094355-1

ybendito commented 5 years ago

Question: If you uninstall 1.0.19, then install 1.0.19 - does the problem happen or not? In any case I recommend to uninstall 1.0.19, use Windows Update to take latest hot fixes, then try again to install 1.0.21. If the problem persists, we'll try to find a root cause together.

LAIhy commented 5 years ago

Question: If you uninstall 1.0.19, then install 1.0.19 - does the problem happen or not? =>yes,this problem still happen

It seem that the original USB driver of my pc has been damaged,and I finally fix this problem in the following steps 1、delete usbehci.sys, usbhub.sys, usbohci.sys, usbport.sys in C:\windows\system32\drives 2、uninstall all USB drivers 3、delete usbui.dll in C:\windows\system32 4、reboot the computer

after reboot, the problem solved, and I can install usbdk 1.0.19 or usbdk 1.0.21 successfully