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ddalthorp / GenEst

R package development for a generalized mortality estimator
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file types for download #450

Closed ddalthorp closed 6 years ago

ddalthorp commented 6 years ago

"When I ran mortality estimation for Example 2, I attempted to download and save the figure, but it does not allow changes to “Save as type” which is blank, and thus the file cannot be reopened by any programs on my computer. The same thing occurs for “Summary” where the User Guide states you can download in tabular format. I cannot save it as a specific file type. In fact, when I attempted to download any of the figures or tabular data, I could not reopen the files. At this time, I would be unable to incorporate the figures and output into a report due to this issue."

juniperlsimonis commented 6 years ago

this seems like a user error, and my guess is they're not using the download buttons. the download buttons save the tables as csvs and the figures as pngs

if they're getting a dialog where "save as type" is a field, it means they're likely right clicking on the figure. in that situation, they actually could type in "filename.imagefileextension" (where imagefileextension could be jpg, png etc etc) and it would save. not that we want them to be going that route but just as an fyi.

ddalthorp commented 6 years ago

I'll put a note in the User Guide.