Windows Desktop Software versions 3.0 and above, new uploaded files cannot be actively updated.

[FlytotheMuum]

This issue occurs in versions 3.0 and above, but was never encountered in version 2.15.

Problem:

After dragging or clicking the upload button, the PDF cannot be uploaded actively, and the document will only be uploaded after browsing to a new page then closed, changing the name, collecting, etc.

Problem Version:

reMarkable-3.0.1.659-win32.exe reMarkable-3.0.2.668-win32.exe reMarkable-3.0.4.675-win32.exe

Problem reproduction:

1. In the Windows client, after dragging or clicking the upload button, the PDF is successfully uploaded and the correct thumbnail and name are generated, and the correct file is also generated in %appdata%/remarkable/desktop, but there is no update.

2. Irrelevant to the problem, occasionally the message "Screen share lost connection to the server" will appear at the bottom of the screen.

3. The server has no response and there seems to be no connection initiated. On the server side, I haven't received any error messages.

4. The SSL certificate has been correctly configured and the following domains have been resolved:

   127.0.0.1 hwr-production-dot-remarkable-production.appspot.com 127.0.0.1 service-manager-production-dot-remarkable-production.appspot.com 127.0.0.1 local.appspot.com 127.0.0.1 my.remarkable.com 127.0.0.1 ping.remarkable.com 127.0.0.1 internal.cloud.remarkable.com

5. Except for the first upload that cannot be updated actively, any other operations, such as collecting, changing the name, moving, can correctly trigger updates. Screen sharing can also be used normally.

[ddvk]

this seems to be a problem with the desktop app as there are reports that the behaviour is the same with the official cloud