debtcollective / parent

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General Debt Dispute - No Response to First Dispute #137

Open annlarson opened 6 years ago

annlarson commented 6 years ago

Some people use our general debt dispute get no response at all from the collector. We would like to be able to prompt members to fill out a 2nd dispute pressuring the creditor to respond. DC organizers have created a template letter (attached). Our idea is that 30 days after filing a general debt dispute, the user would get an automated message that says: "It's been 30 days since you filed a debt dispute against [x] collector. Have you heard back? Y/N" If the user selects N, they could be prompted to fill out the 2nd dispute which would have the same options as the first dispute (i.e. we mail it for them or they mail it themselves. This is a "nice to have" request for the organizing team which I am adding here in case someone has time for it :) Thanks. 2nd Response General Debt Dispute- No response from 1st dispute.pdf ](url)