debtcollective / parent

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Add a button to return to the dispute tools from the messages screen #200

Closed sarayourfriend closed 6 years ago

sarayourfriend commented 6 years ago

Replaces https://github.com/debtcollective/parent/issues/198

Will eventually be superseded by https://github.com/debtcollective/parent/issues/139 which would implement the header with a link to the admin backend for the tools when an administrator is logged in.

Two potential solutions for fixing this:

  1. Adding a button to the messages page specifically to link the admin back to the disputes back office (should only be visible to administrators)
  2. Adding a similar button to the header, just as a holdover until the themed header is implemented in discourse

Another question, for members, should we go ahead and add a button that goes back to the "my disputes" page from the messages in the community?

Acceptance Criteria

Needs to be refined!

dawn3296 commented 6 years ago

"Another question, for members, should we go ahead and add a button that goes back to the "my disputes" page from the messages in the community?"

Yes! That would be really awesome. But we first need to understand communication pathways. If we do this [add a button to redirect to mydisputes], we might want to THINK about disabling the text box on the dispute tracking screen. The individuals is getting two back to pack pages that give options to message Admin and it is really confusing.... more to learn first.

sarayourfriend commented 6 years ago

We should definitely remove that text area on the dispute tracking screen. Instead we could add a link to the private message thread for that dispute. I'll add this to the acceptance criteria for the other ticket that changes the messages to be single threaded as that work will need to be done first before we can link the member directly to the thread.

orlando commented 6 years ago

We have this ticket to add the links to the Discourse menu https://github.com/debtcollective/parent/issues/139, We will only add the links since replacing the whole Discourse header is not an option. I'll add the specifics to that ticket and close this one

@debtcollective/engineers

dawn3296 commented 6 years ago

Should I test

On Fri, Sep 7, 2018, 3:10 PM Orlando Del Aguila notifications@github.com wrote:

Closed #200 https://github.com/debtcollective/parent/issues/200.

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orlando commented 6 years ago

@dawn3296 Not yet, we already had a ticket for this here https://github.com/debtcollective/parent/issues/139. I updated the information there but once this is implemented I'll let you know.

Thanks!