debtcollective / parent

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Changes to Dispute Statuses #251

Closed orlando closed 5 years ago

orlando commented 5 years ago

We want to introduce changes to the Dispute statuses, to help admins with their workflow. These will be the list of statuses we want to have

Name Assigned by Description
New System New disputes with no details filled
Incomplete System When the dispute has been edited
Complete System When the dispute has been filled completely
User update System When a user replies in a Dispute PM, #206
In review Admin
Contact admin Admin
User to mail Admin
Documents sent Admin
2nd dispute Admin
Discharged Admin
Resolved Admin
Cold case Admin
Research needed Admin
Active legal Admin

We also want to defer the Dispute thread in Discourse till the status changes to Incomplete, right now admins are getting too much noise from Disputes that are created and left there.

Tasks

Acceptance criteria

dawn3296 commented 5 years ago

looks good.

dawn3296 commented 5 years ago

Is there a different ticket for the status message?

orlando commented 5 years ago

@dawn3296 this ticket is just to introduce the "New" status and the dispute thread creation, the messages will be tackled in another ticket