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decentraland / unity-explorer

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[QA] Backpack | Some wearables cannot be equipped after teleporting or being AFK (Mac) #2505

Open Ludmilafantaniella opened 1 month ago

Ludmilafantaniella commented 1 month ago

Explorer Alpha build versions:

Issue Description:

On Mac, after teleporting to another location or being AFK for a few minutes, certain wearables cannot be equipped. Additionally, the preview for these wearables does not load in the backpack. The issue affects only specific wearables, while others can be equipped without problems.

Repro Rate: 4/4

STR:

  1. Open the explorer on a Mac.
  2. Teleport to a new location or remain AFK for a few minutes.
  3. Open the backpack and attempt to equip different types of wearables.
  4. Observe that some wearables cannot be equipped, and their previews do not load in the backpack.
  5. Repeat step 2,3 and 4

❌ Actual Result

Certain wearables cannot be equipped, and their previews do not load in the backpack after teleporting or being AFK.

✅ Expected Result

All wearables should be equipable, and their previews should load correctly in the backpack after teleporting or idle time.

Evidence and LOGS:

https://github.com/user-attachments/assets/5160461f-fa5d-4315-acb7-37a644012a0f

Player-prev.log

Player.log

Additional Notes:

Macbook M1 Pro Sonoma 14.5

aixaCode commented 1 month ago

@Ludmilafantaniella What is the repro rate of this issue? Can you double check on v0.38?

Ludmilafantaniella commented 1 month ago

Issue verified on v.0.38.0, and I was unable to replicate it. Closing this ticket.

Ludmilafantaniella commented 1 month ago

Reopening because I was able to reproduce this issue on v0.37.39. I would say that the problem is mostly reproducible on Mac.

2505 MAC.log.zip

https://github.com/user-attachments/assets/135de739-8dee-4293-81fe-ed850930e748

Vitsky4079 commented 1 week ago

Here's another example on v0.41.0. The user states that he's able to equip different wearables only once per day, after the new update is released and the client updates.

In this case "teleporting to another location or being AFK for a few minutes" is not needed for the issue to happen, even after logging in user can't change the wearables.

https://drive.google.com/file/d/1zBhL2CIdr5ghp_ks5j7-B2U1BzfhKPdT/view?usp=sharing Player.log (6).zip