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decentraland / unity-explorer

Apache License 2.0
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[QA] Minigames | Progress Not Consistently Recorded #2746

Open Ludmilafantaniella opened 5 days ago

Ludmilafantaniella commented 5 days ago

Build version:

Issue Description:

Progress in certain minigames is intermittently not recorded, even after the user completes the required tasks. This issue has been observed across multiple minigames (e.g., Mosaic Mania, Memory Grid, Salad Slash). Players report that despite reaching the target score, their progress fails to register in the Daily Quest UI, preventing the missions from being marked as complete. Restarting the Explorer temporarily resolves the issue, but it frequently reoccurs.

STR:

  1. Enter any of the assigned daily mission minigames.
  2. Complete the mission.
  3. Exit the minigame.
  4. Check the Daily Quest UI to see if the mission is marked as complete.
  5. If the mission is not marked as complete, restart the Explorer and check again.

❌ Actual Result

The Daily Quest UI does not mark the mission as complete, despite the user reaching the required score.

✅ Expected Result

The Daily Quest UI should reliably mark the mission as complete upon achieving the required score, without needing to restart the Explorer.

Repro Index:

3/10

Evidence & LOGS:

LOGS: Player.zip

image (1)

https://github.com/user-attachments/assets/9bceadfb-23da-4be9-abd7-577a84066b72

Additional Notes:

Windows 11. 12th Gen Intel(R) Core(TM) i7-12650H 2.30 GHz. nvidia geforce RTX Macbook M1 Pro Sonoma 14.5

ZomDCL commented 5 days ago

Screenshot 2024-11-09 084950

I have been able to repeat this on this recent (today's) quests for mini-games. I had Color Pop, Minesweeper, and Liquid Labyrinth ... none of them counted my first time reaching the requirements for the daily quest to update.

Minesweeper and Color Pop took 2-3 trys a piece to get them to count my progress on quest. I have played Liquid Labyrinth 7 times with no daily quest update yet ... even played passed the requirement incase it was a display error.

Toria (a local friend of mine) could not get Liquid Labyrinth to update her daily quests either. I, also, chatted with two other players (maybe new) while trying to get updates myself and they stated having problems getting dailys to update on mini-games.

Vitsky4079 commented 5 days ago

Another user logs:

Playerlog.zip mainlog.zip

Ludmilafantaniella commented 3 days ago

Same here with Memory circus game

https://github.com/user-attachments/assets/a10cf47f-d80b-4dbb-aca8-283cde72465a

Player.zip

DafGreco commented 1 day ago

Hey team ! I was able to reproduce this issue today with salad slash. I need to complete missions and one of them was to reach to the 30000 points on salad slash. Seems that the quest is not tracking progress.

https://github.com/user-attachments/assets/9cf43f20-b244-46b5-9876-889a6cb08525

Vitsky4079 commented 23 hours ago

Another example from a user:

image main.log Player.log

Ludmilafantaniella commented 4 hours ago

I’ve asked the support team to gather more detailed context by having users record a video with the debug open. They need to show the parts that say 'SCENE:ROOM' and 'SCENE:ISLAND' during the sequence where the progress isn't tracked. This will help provide additional information for the developers to address the issue.

Currently, we’re waiting for this extra data to move forward with troubleshooting and a fix.

cc @Vitsky4079