Open decentraland-bot opened 4 days ago
SEV-3 | Stability or minor user impact
Loading of the client on the initial purple screen does not progress,
Logs show: "Failed to load 'draco_unity.dll' because one or more of its dependencies could not be loaded"
User solution: Dowload Microsoft Visual C++ Redistributable packages https://docs.unity3d.com/Packages/com.unity.cloud.draco@5.1/manual/troubleshooting.html
Windows 11
"Failed to load 'draco_unity.dll' because one or more of its dependencies could not be loaded"
Client loads normally
Client loading gets stuck on purple screen with loading icon
-launch the client
https://discord.com/channels/417796904760639509/1268959624233488527/1308935960246878238
Severity:
SEV-3 | Stability or minor user impact
Description:
Loading of the client on the initial purple screen does not progress,
Logs show: "Failed to load 'draco_unity.dll' because one or more of its dependencies could not be loaded"
User solution: Dowload Microsoft Visual C++ Redistributable packages https://docs.unity3d.com/Packages/com.unity.cloud.draco@5.1/manual/troubleshooting.html
Operating system:
Windows 11
Error:
"Failed to load 'draco_unity.dll' because one or more of its dependencies could not be loaded"
Expected Behavior:
Client loads normally
Current Behavior:
Client loading gets stuck on purple screen with loading icon
Steps to reproduce:
-launch the client
Ticket number:
https://discord.com/channels/417796904760639509/1268959624233488527/1308935960246878238