In the desktop explorer, after the user completes the onboarding process or changes location/world and returns to the Genesis plaza (0,0), assets fail to load. The sections of the explorer remain stuck in a loading state, and the user must close and reopen the app to recover the assets and resume interaction.
There is no clear Step-by-Step Reproduction (STR) for triggering the error, and it is not 100% reproducible.
❌ Actual Result
After completing the onboarding process or changing location/world and returning to the Genesis plaza (0,0), assets fail to load in the desktop explorer. The explorer sections remain in a loading state, hindering interaction.
Assets should load correctly after completing the onboarding process or changing location/world, allowing seamless interaction with the app in the desktop explorer.
Severity:
SEV-3 | Stability or minor user impact
Description:
In the desktop explorer, after the user completes the onboarding process or changes location/world and returns to the Genesis plaza (0,0), assets fail to load. The sections of the explorer remain stuck in a loading state, and the user must close and reopen the app to recover the assets and resume interaction. There is no clear Step-by-Step Reproduction (STR) for triggering the error, and it is not 100% reproducible.
📝LOGS: Player.log
❌ Actual Result After completing the onboarding process or changing location/world and returning to the Genesis plaza (0,0), assets fail to load in the desktop explorer. The explorer sections remain in a loading state, hindering interaction.
https://github.com/decentraland/unity-renderer/assets/146741383/cb1acd3e-33de-4f34-be25-225edc18e349
✅ Expected Result
Assets should load correctly after completing the onboarding process or changing location/world, allowing seamless interaction with the app in the desktop explorer.
Operating system:
Sonoma 14.2.1
Error:
null
Browser (version):
-
Steps to reproduce:
Ticket number: