When you are connected to a slow wifi or 4/5g. Not all assets are loaded when using the desktop app.
As a workaround you can try to restart the wifi router see if connection will improve. Connect with a cable or use the browser.
Operating system:
Mac
Error:
NA
Browser (version):
NA
Steps to reproduce:
Have slow wifi (20mbps or less), try to load the desktop client.
Severity:
SEV-3 | Stability or minor user impact
Description:
When you are connected to a slow wifi or 4/5g. Not all assets are loaded when using the desktop app. As a workaround you can try to restart the wifi router see if connection will improve. Connect with a cable or use the browser.
Operating system:
Mac
Error:
NA
Browser (version):
NA
Steps to reproduce:
Have slow wifi (20mbps or less), try to load the desktop client.
Ticket number:
NA