• Keep click the screen on the “quiz loading” page • Feel confused after choosing the answer
• Say that the “quiz loading” page looks like the system delay
Interview
• The text on “quiz loading” page can be replaced with “Please focus on class” • UI design is simple and clear • Do not feel confused within the process • Should inform that the quizzes will be given mark and ranked base on majors at the beginning • Can also have personal ranking and score, it will make user more motivated. • Majors ranking may lead to inactive participation
User B：
Task A
Task B
Time to complete
20s
48s
Error click
3
15
Notes
• Click on the “quiz loading” page 2 times and slide 1 time
• Keep sliding the screen on “quiz loading” page • Feel confused and bored for waiting • Click on the “Quiz room” bar trying to find scoreboard • Think that the “Scoreboard” is a individual feature that can be found whenever on pages
Interview
• UI design is simple • Too much waiting, the feedback is too slow • Have no idea about how much time left for answering • May miss the chance to check the quiz in time. It may cause that miss the quiz or not enough time for answering • The button for check the scoreboard is not obvious enough • Can add some reminder such as the countdown bar • Can include the personal scores on quiz answer page
User C：
Task A
Task B
Time to complete
20s
49s
Error click
2
1
Notes
• Click the screen again on the after choosing the answer
???
Interview
• Think the “quiz loading” page is the system delay • “Quiz loading” page does not make her feel good since it let her feel like the system is broken • UI design is simple and clear • It may cause the problem for viewing the scoreboard if there are too much majors in one lecture • Want to see the dynamic change of the data ( score )
User D：
Task A
Task B
Time to complete
25s
44s
Error click
5
3
Notes
• Click the screen again on the after choosing the answer
• Click the screen again on the after choosing the answer
Interview
• UI design is simple and visualized • The feedback after execution is too slow • Do not know what is the score formula and major’s specific score
Raw Material
User A：
User B：
User C：
User D：
TAM Table
(Analysis is introduced in #17)