Interviews & Feedback for Design V1

[khoiphan21]

Interview for Concept

Note: Need to make sure our way of 'news verification' is correct

Questions to ask the user

• (After explaining how the current verification system works) Do you think this way of verifying news works - is it reliable? Will you trust a piece of news verified in this way?
• Do you think this idea is better than current existing social networks?

  Interview for the actual prototype

  Preparation

Note: interviews are to address specific questions regarding the current design/prototype implementation. Surveys are to ask for general feedback regarding the whole concept/high-level stuff

Questions about the prototype (i.e. the research question)

• Is it easy to navigate around the app with the current implementation?

  Tasks

• [ ] Develop paper prototype (Nhan)
• [ ] Create protocol runsheet (Khoi)

  Interview Protocol

• What are the order of things to be done at the beginning, during, and after an interview?
• Who will be assigned to which tasks?

  Tasks for users to perform

• Comment on a headline
• Rate a headline
• Go to the page of an author from a headline page
• Go to a different 'universe' (?)

  Questions to ask the interviewee at the end of the interview

• Do you know how to comment on a headline?
• How long does it take you to know how to use the application?

[khoiphan21]

Feedback from User Interview - Khoi

Person 1:

Main page

• The 4 'buttons' on the main page are not clear about what they do - they thought those buttons actually lead to the pages themselves and not to the tutorials
• But they thought that having the tutorial section explaining the features is useful

Start page

• (Given the current design of the paper prototype) they did not know what the 'planets' are for, and it was not clear that the 'headlines' on the right are clickable - they did not know what they can do while looking at the page

Headline page

• The comment section should be bigger and maybe in the middle instead

Signup page

• Too simple
• 'Login with Facebook' should just be a button, instead of a form

Person 2

Main Page

• The buttons on the horizontal lines should look more like buttons
• Description 'Visual Social News Network' should be on a separate line

Start Page

• How will the planets be designed? They want to look at the actual graphical design to give comments
• What does the '=' button do? - need to show that feature in the prototype too

Headline Page

• Buttons for functions may be too big when implemented - they take up a lot of space but does not look that nice
• Image/graphics of the planet will probably look nicer if faded into background and not taking away user attention from other features
• (They) like the idea of contents in the middle

Login page

• Want to see a more complete design first before being able to comment

[soobin93]

Feedback from User Interview - Soobin

Main page

• The four main button are not really clear
• The four tutorial slides seem helpful but, there must be a better way to show to 'first-time users'. And it would be better if there is a skip button in case if the user already know how to use the web.

Start page

• The side menu shows the head line from every categories, it would be better if they can be sort out.
• Person A thinks the planets look fine at the moment but there are going to be way more categories and planets in the future so it might be too complicated for the start page. Better user interface seems required.
• Person B found difficulties in finding out how to play around planets. (Even though she had read the tutorial slides already)

Headline page

• Person A thins it is better to have mobile friendly user interface and layout of the page.
• The size of the buttons are too big and the comment space is too small. (Simplify the design as much as possible)

Signup page

• Link to Google account or Facebook
• More graphics may be required. (It is currently too simple)

[developie0610]

Feedback from User Interview - Nhan

Negative feedback

• Buttons's functional are not clear
• User don't understand how to use the layout
• Missing some key pages

Positive feedback

• Interesting concept
• Fun to interact with
• Most said they willing to try it out

Overall the application is well received