Notification channels for infrastructure operators

[xaur]

Low volume notification channels for infrastructure operators such as PoW pools, VSPs, exchanges, payment processors and others.

Possible channels:

• RSS feed
• email newsletter or mailing list
• Matrix room and/or DM bot
• dedicated Twitter account and/or DM bot
• Telegram room and/or DM bot

Some might prefer anonymous/accountless (RSS) or direct (email, DM) channels for privacy reasons, because in public group all members can enumerated.

Notes:

• must be low volume
• maximally automate dispatch of the same message to various channels
• consider importance levels:
  • critical: pause everything else or wake up at night and rush to fix a critical issue
  • important: significant improvements are possible, upgrade on nearest opportunity
  • normal: improvements, upgrade when feasible

Rollout:

• Initially notify all possibly interested parties about such channels.
• Add info about these channels to onboarding flows so operators learn about them.

Related: Newsletter #63.

Ideas similar to presented in this issue can be considered for notification channels for end users.

Discussions:

• 2019-02-08: implementation ideas
• 2019-02-11: exchange asking for updates