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deecay / redmine_pivot_table

This Redmine plugin allows you to generate pivot table for issue analysis.
MIT License
52 stars 38 forks source link

Plugin rise 500 error #67

Closed netolympus closed 4 years ago

netolympus commented 5 years ago

I was using the previous version of the plugin (0.0.5) after updating to 0.0.7 when I try to access the pivot menu, I receive the "Redmine 500 error". I have returned to the previous version (0.0.5), but the error persists in both versions.

In production log: error500

Could you please helpme? I´m Using Redmine 2.6

deecay commented 5 years ago

Hi,

I think I know what the issue here is, but I have to look into how to address the issue. I assume this is about missing setting for max issues return.

netolympus commented 5 years ago

Hi deecay, in previous version I didnt set this parameter (textbox was empty). In new version it was fixed at 1000, and when I returned to 0.0.5 version, the value persist. Now, I set this value to 20 but problem still persist.

More information: If I leave the textbox of max issues empty, the error raise immediately, but if I set a value, for example 500, the error takes longer to appear (because the page takes longer to load).

thanks in advance.

netolympus commented 4 years ago

I bring new information. I think there is an incompatibility problem with the Tags plugin

pluginerror

netolympus commented 4 years ago

I have modified the first line of the _tags_sidebar.html.erb file in the Tags plugin and the problem has been fixed.

<% if defined?(sidebar_tags) && !sidebar_tags.empty? && !@issue %>