deepakkumar1984 / XrmToolBoxPlugins

Tools for Dynamics CRM
MIT License
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Error message when trying to export inactive users #36

Closed sjhaymore closed 10 months ago

sjhaymore commented 4 years ago

Hi there,

I'm trying to export a list of inactive users with the User Audit Viewer plugin and am getting an error. I have used this plugin previously without issues but starting last week, I am unable to export the inactive users.

When I select any of the options in the drop-down for inactive users (1 Month, 3 Months, etc.), the message that the records are being retrieved pops up but then shortly after that an error pops up stating Object reference not set to an instance of an object.

I can see the login history for each individual user and it is only when I try to export using the Inactive users drop-down that the message appears. I've attached a screenshot of the error.

XrmToolBox Error

Our instance of MS Dynamics is on-premise for our vendor and in the cloud for us. Let me know if you need any additional information.

Thanks for any assistance you can provide. Susan

deepakkumar1984 commented 10 months ago

Released a new update, can you please try in that