I'm trying to export a list of inactive users with the User Audit Viewer plugin and am getting an error. I have used this plugin previously without issues but starting last week, I am unable to export the inactive users.
When I select any of the options in the drop-down for inactive users (1 Month, 3 Months, etc.), the message that the records are being retrieved pops up but then shortly after that an error pops up stating Object reference not set to an instance of an object.
I can see the login history for each individual user and it is only when I try to export using the Inactive users drop-down that the message appears. I've attached a screenshot of the error.
Our instance of MS Dynamics is on-premise for our vendor and in the cloud for us. Let me know if you need any additional information.
Hi there,
I'm trying to export a list of inactive users with the User Audit Viewer plugin and am getting an error. I have used this plugin previously without issues but starting last week, I am unable to export the inactive users.
When I select any of the options in the drop-down for inactive users (1 Month, 3 Months, etc.), the message that the records are being retrieved pops up but then shortly after that an error pops up stating Object reference not set to an instance of an object.
I can see the login history for each individual user and it is only when I try to export using the Inactive users drop-down that the message appears. I've attached a screenshot of the error.
Our instance of MS Dynamics is on-premise for our vendor and in the cloud for us. Let me know if you need any additional information.
Thanks for any assistance you can provide. Susan