WebSocketException in LiveClient.start: timed out Failed to connect to Deepgram

[Dibya069]

this error I am getting when ever I tried to run my code for live speech to text transcription.

It's not one time, each and every time it's happening. and recently this is happening very often which is very frustrating.

Please somebody help me to fix this issue.

[dvonthenen]

It seems like you aren't able to get to the endpoint. Are you running any kind of firewall and/or security type application?

Some things to try:

• ping api.deepgram.com
• trace route api.deepgram.com
• if you have the ability to use a different internet provider try that

This might be better suited for a troubleshooting session in Discord since this isn't a problem with the SDK itself, but rather a connectivity problem.

Discord: https://dpgr.am/discord

[Dibya069]

I used virtual audio cable to get the audio from my system for transcription

[dvonthenen]

@Dibya069 what region are you in? are you in India by any chance?

We have had an explosion of connectivity issues recently since this issue we are tracking with Tata https://deepgram.gitbook.io/help-center/notices/cogent-tata-peering-issue-impact-on-deepgram

[Dibya069]

Yes, I am from India. Ok, then got it