Can't install DSS

[itsmehere2]

Hi,

I've just downloaded the latest version of DSS 5.1.3 and during installation I get following message:

Error opening file for writing: C:\Program Files\DeepSKyStacker\DeepSkyStacker.exe Click abort to stop the installatiom Retry to try again, or Ignore to skip this file.

Can you please advise. It looks like the installation has un-installed the previous version so I am without DSS now.

Thankyou, Jeff

[perdrix52]

To install into Program Files you need to be a member of the Administrators group.

Are you?

[itsmehere2]

Hi,

Thankyou for the quick response. Its on a personal laptop belonging to me.

From: David C. Partridge @.> Sent: Saturday, June 24, 2023 2:17 PM To: deepskystacker/DSS @.> Cc: itsmehere2 @.>; Author @.> Subject: Re: [deepskystacker/DSS] Can't install DSS (Issue #187)

To install into Program Files you need to be a member of the Administrators group.

Are you?

- Reply to this email directly, view it on GitHubhttps://github.com/deepskystacker/DSS/issues/187#issuecomment-1605488839, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BAZ6NI6EZ2IPE52N3K4DPMDXM3SFDANCNFSM6AAAAAAZSPW7LM. You are receiving this because you authored the thread.Message ID: @.**@.>>

[perdrix52]

That doesn't necessarily mean that the user you are logged with has admin rights.

I assume you cancelled the installation and tried again and it failed in the same way?

If so, try this: navigate to C:\Program Files and delete the DeepSkyStacker folder.

Then retry the installation.

[itsmehere2]

I tried several times with no success, I've never had this with DSS before its always been fine so I think the admin rights are ok.

I've managed to get 5.5.1 working again, but not sure how as it doesn't appear in the program list?

I will try the method you suggest.

Thankyou for the advice, Jeff

From: David C. Partridge @.> Sent: Saturday, June 24, 2023 3:09 PM To: deepskystacker/DSS @.> Cc: itsmehere2 @.>; Author @.> Subject: Re: [deepskystacker/DSS] Can't install DSS (Issue #187)

That doesn't necessarily mean that the user you are logged with has admin rights.

I assume you cancelled the installation and tried again and it failed in the same way?

If so, try this: navigate to C:\Program Files and delete the DeepSkyStacker folder.

Then retry the installation.

- Reply to this email directly, view it on GitHubhttps://github.com/deepskystacker/DSS/issues/187#issuecomment-1605524510, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BAZ6NI6YMWIKESWIGCUCUL3XM3YI5ANCNFSM6AAAAAAZSPW7LM. You are receiving this because you authored the thread.Message ID: @.**@.>>

[perdrix52]

If you are still having problems I suggest we set up a windows assistance session.

[perdrix52]

There is no 5.5.1 release - there's a 4.2.6 release, and then there's 5.1.3

[itsmehere2]

Excellent, thankyou David, I'll let you know. Cheers, Jeff

From: David C. Partridge @.> Sent: Saturday, June 24, 2023 3:18 PM To: deepskystacker/DSS @.> Cc: itsmehere2 @.>; Author @.> Subject: Re: [deepskystacker/DSS] Can't install DSS (Issue #187)

If you are still having problems I suggest we set up a windows assistance session.

- Reply to this email directly, view it on GitHubhttps://github.com/deepskystacker/DSS/issues/187#issuecomment-1605531706, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BAZ6NI3KSGKIGFMHAIGMPUDXM3ZI3ANCNFSM6AAAAAAZSPW7LM. You are receiving this because you authored the thread.Message ID: @.**@.>>

[itsmehere2]

My mistake I meant 5.1.1

From: David C. Partridge @.> Sent: Saturday, June 24, 2023 3:19 PM To: deepskystacker/DSS @.> Cc: itsmehere2 @.>; Author @.> Subject: Re: [deepskystacker/DSS] Can't install DSS (Issue #187)

There is no 5.5.1 release - there's a 4.2.6 release, and then there's 5.1.3

- Reply to this email directly, view it on GitHubhttps://github.com/deepskystacker/DSS/issues/187#issuecomment-1605533377, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BAZ6NI5OBPW6UL77CO5DRELXM3ZM3ANCNFSM6AAAAAAZSPW7LM. You are receiving this because you authored the thread.Message ID: @.**@.>>

[perdrix52]

I'd advise against 5.1.1 - it and 5.1.2 are a bit broken

Use control panel programs and features to completely uninstall 5.1.1 reboot and then try 5.1.3

[itsmehere2]

Right ok. I'll try that before your other solution.

Thankyou for your excellent support at the weekend, it is much appreciated. Jeff

From: David C. Partridge @.> Sent: Saturday, June 24, 2023 3:22 PM To: deepskystacker/DSS @.> Cc: itsmehere2 @.>; Author @.> Subject: Re: [deepskystacker/DSS] Can't install DSS (Issue #187)

I'd advise against 5.1.1 - it and 5.1.2 are a bit broken

Use control panel programs and features to completely uninstall 5.1.1 reboot and then try 5.1.3

- Reply to this email directly, view it on GitHubhttps://github.com/deepskystacker/DSS/issues/187#issuecomment-1605539367, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BAZ6NI3RBVOELAXXM5VPHN3XM3ZX7ANCNFSM6AAAAAAZSPW7LM. You are receiving this because you authored the thread.Message ID: @.**@.>>

[perdrix52]

Closed as no further input from user