deeptools / HiCBrowser

Simple web browser to visualize HiC tracks
GNU General Public License v2.0
18 stars 5 forks source link

Image not found #17

Closed rgilsbach closed 7 years ago

rgilsbach commented 7 years ago

unbenannt

By chance "image not found" appears. Sliding the window slightly mostly helps...

bgruening commented 7 years ago

Did this appear after a few minutes waiting? It can be that the webserber times-out and then you see this image, reloading should help in this case.

rgilsbach commented 7 years ago

Possibly, reloading did not help. This could also be a browser problem not reloading the page correctly…

Von: Björn Grüning [mailto:notifications@github.com] Gesendet: Samstag, 4. November 2017 11:26 An: maxplanck-ie/HiCBrowser HiCBrowser@noreply.github.com Cc: rgilsbach ralf.gilsbach@pharmakol.uni-freiburg.de; Author author@noreply.github.com Betreff: Re: [maxplanck-ie/HiCBrowser] Image not found (#17)

Did this appear after a few minutes waiting? It can be that the webserber times-out and then you see this image, reloading should help in this case.

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fidelram commented 7 years ago

This situation occurs when there is a problem with the file being plotted. In the log file of the server the problem can be identified. Usually a bigwig file is not valid. Other reason for the image not being shown is that the configuration file contains a skip=Truewhich is used to skip tracks without commenting them.

Can you print the error message on the log file?

vivekbhr commented 7 years ago

Usually because of an issue with bigwig files.. sometimes the problem is fixed by either zoomin/out or by removing the old images..