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deeptools / pyBigWig

A python extension for quick access to bigWig and bigBed files
MIT License
212 stars 48 forks source link

library import error #130

Closed chanwkimlab closed 2 years ago

chanwkimlab commented 2 years ago

Hi, When I called import pyBigWig, I encountered the following error message:

ImportError: /lib64/libk5crypto.so.3: undefined symbol: EVP_KDF_ctrl, version OPENSSL_1_1_1b

Could you please help me resolve this error?

Thanks, Chanwoo

dpryan79 commented 2 years ago

How did you install pyBigWig? It actually doesn't directly link against openssl, so this must be improper linking of some dependency.

chanwkimlab commented 2 years ago

Thank you for your quick reply. I installed pyBigWig using the pip install pyBigWig command.

dpryan79 commented 2 years ago

Unfortunately this error appears to be in a dependency somewhere (almost certainly curl) and will prove difficult to diagnose. I suggest installing with conda instead.

chanwkimlab commented 2 years ago

Installing with the conda command conda install pybigwig -c conda-forge -c bioconda instead of the pip command resolved the issue. Thank you for your suggestion!