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deliciousbrains / wp-amazon-s3-and-cloudfront

Automatically copies media uploads to Amazon S3 for delivery. Optionally configure Amazon CloudFront for even faster delivery.
https://wordpress.org/plugins/amazon-s3-and-cloudfront/
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Bug: Buddyboss Video Offloaded To Amazon S3 Will Not Play In Chrome - Works In Firefox Perfectly #631

Closed grpetz closed 1 year ago

grpetz commented 1 year ago

Describe the bug After uploading the video in Buddyboss it will not play unless you use ctrl + shift + r to force refresh the Chrome browser to ignore cache.

To Reproduce Steps to reproduce the behavior:

  1. Upload video
  2. Try to play video after uploading
  3. Only plays in Chrome after using ctrl + shift + r

Expected behavior Video should play right away as expected.

Screenshots See screenshot here https://prnt.sc/uAyPFvjTIFFf

Additional context I am not a developer, just trying to figure this out. Is this a Buddyboss plugin issue or your plugin not working correctly? In the Chrome inspector I watched the network activity for the media as it attempts to load the amazon s3 video and I noticed it says "cancelled" whenever it attempts to load the video off of Amazon. If I just refresh ctrl + r it will not work, until I use ctrl + shift + r

ianmjones commented 1 year ago

Unfortunately we are unable to help you as media related functionality in BuddyBoss is developed and supported by BuddyBoss.