Cannot update XPS 13 9360 Thunderbolt Controller

dell / thunderbolt-nvm-linux

Thunderbolt NVM updates for Linux

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Cannot update XPS 13 9360 Thunderbolt Controller #4

Closed benruijl closed 7 years ago

benruijl commented 7 years ago

I cannot update the thunderbolt firmware if I follow the instructions on the Arch wiki page.

The forcing works ( ./force_dell_tbt 1)
Triggering the update does not make the screen flicker
cat /sys/bus/thunderbolt/devices/0-0/nvm_authenticate returns 0
cat /sys/bus/thunderbolt/devices/0-0/nvm_version returns 18.5 (nothing changed)

My journalctl recorded a lot of errors: bug.txt

superm1 commented 7 years ago

Was this system purchased with Ubuntu? I'm suspecting no, and also that you have a different system ID than the XPS 9360 supported by this project. You can confirm by checking # smbios-sys-infoand sharing the System ID. The binary in this project supports 0x075B. I'm guessing you have 0x082A.

If my suspicion is correct then you'll need to extract the right one for your system ID from here: http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=MHTHF

benruijl commented 7 years ago

Actually, mine did come pre-installed with Ubuntu and my ID is 0x075B.

superm1 commented 7 years ago

OK, that's good to hear. Can you try the 0x075B binary in the same Dell support link I provided rather than the one on this repository?

FYI, flickering screen isn't necessarily going to happen.

benruijl commented 7 years ago

That one worked!

superm1 commented 7 years ago

Great!