can not send or receive images

deltachat / deltachat-android

Email-based instant messaging for Android.

GNU General Public License v3.0

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can not send or receive images #3430

Closed iminto closed 5 days ago

iminto commented 1 week ago

Neither Android nor Windows clients can send or receive images, but text messages are normal. It got stuck there and the picture couldn't be sent out

Android version:14.0
Delta Chat version: 1.48.0

1.46.0 is ok.

adbenitez commented 1 week ago

hi @iminto, thanks for reporting, sadly that image doesn't show it is not possible to send images, to understand what you mean it would be good if you record an small video of:

go to the android app,
enter a chat,
select/attach an image,
click send

then go to advanced settings and there is a "view log" option, click there and save the log file, then attach it here (you may want to anonymize the addresses that appear in it) alternatively send the log in private to me here: https://i.delta.chat/#F2175B65C599D9AB58FDBE35A1D2B46E62A29658&a=friendscaaj3%40testrun.org&n=adb&i=_vLu0fUI53k&s=teNGaPzemPW

iminto commented 1 week ago

I get it，it's not a bug，but an user experience. When I send up a picture,must add some text. You can't just send pictures separately

adbenitez commented 1 week ago

you DO can send images without any text, for example I just sent this one in the latest release for android 1.48.3:

link2xt commented 1 week ago

The issue is likely with this particular picture. If this is the case, you can also attach it here so others can reproduce.

iminto commented 5 days ago

I am so stupid. When I select a picture, the picture will be displayed in the chat dialog interface, but I still need to click the "send" button.

Some other software I have used do not have this interaction, so I am confused

gerryfrancis commented 2 days ago

@iminto Never mind, but thank you for coming back 👍 - and enjoy Delta Chat! :)