Closed dev63198 closed 2 months ago
False information provided on the page. it is not true what XSOAR documentation says that web_service_admin and/or rest_api_explorer role(s) is required to make API calls. https://xsoar.pan.dev/docs/reference/integrations/service-now-v2#required-permissions
Update the documentation. Ability to call web services in ServiceNow is granted by role snc_platform_rest_api_access. (an old, deprecated variant for this is rest_service ) ServiceNow documentation: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/roles/reference/r_BaseSystemRoles.html#d115631e4361
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Document updated. https://xsoar.pan.dev/docs/reference/integrations/service-now-v2#required-permissions
Describe the problem
False information provided on the page. it is not true what XSOAR documentation says that web_service_admin and/or rest_api_explorer role(s) is required to make API calls. https://xsoar.pan.dev/docs/reference/integrations/service-now-v2#required-permissions
Screenshots
Environment
Suggested fix
Update the documentation. Ability to call web services in ServiceNow is granted by role snc_platform_rest_api_access. (an old, deprecated variant for this is rest_service ) ServiceNow documentation: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/roles/reference/r_BaseSystemRoles.html#d115631e4361