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demisto / content-docs

Demisto Content Developer Docs
https://xsoar.pan.dev/
MIT License
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Issue with "PyCharm IDE Plugin" in @site/docs/integrations/pycharm-plugin.md #163

Closed d-cabral closed 4 years ago

d-cabral commented 4 years ago

tried your tutorial step by step integrate demisto to PyCharm and everything is fine event when i set the apikey it returns seuccessfull when i verify it but when i try to run it like what you said on the video it returns result below.

Please contact me @ cabral.dc@pg.com We are trying to integrate our mailing phishing using demisto and I believe i am missing something here

DBot June 8, 2020 4:52 PM Scripts returned an error Command:

!Hi5DevTeam dev="Shachar" Hide reason Reason Error from Scripts is : Script failed to run: Runner request timeout reached (script timeout) for script [Hi5DevTeam]. timeout: [5m0s] (2618) (2603)

welcome[bot] commented 4 years ago

Hello World! Welcome to our Content Developer Docs project! Thanks and congrats for opening your very first issue. If you know the fix, you may also submit a PR to fix the issue if you like!

glicht commented 4 years ago

Hi @d-cabral,

Unfortunately, it looks like you are experiencing an issue beyond the scope of this issue tracker. We use the issue tracker here for tracking issues with our open source documentation only.

It looks like an issue you should take up with our support team as it requires analysing your log files and obtaining a better understanding regarding your configuration. Best option is to take this up with Cortex XSOAR support.