Power BI Report Server May 2024 - Problem to render custom visual Deneb on #mobile device

[LilaR-Land]

@dm-p I have Deneb (version 1.7.2.2024094#411f9c6) installed on PowerBI Desktop May 2024, and published through PowerBI Server May 2024. But unfortunately, the Deneb visual appears empty in the mobile format. can you help me?

[dm-p]

Hi @LilaR-Land - unfortunately, I can't test on Power BI Report Server because I don't have an installation/licensing for it.

However, we can see if there is anything specific to the mobile view. Can you provide a report and specification that reproduces the issue? Otherwise, it will be challenging to know precisely the problem. Ideally, this should be done with data you can share publicly.

[LilaR-Land]

Hi @LilaR-Land - unfortunately, I can't test on Power BI Report Server because I don't have an installation/licensing for it.

However, we can see if there is anything specific to the mobile view. Can you provide a report and specification that reproduces the issue? Otherwise, it will be challenging to know precisely the problem. Ideally, this should be done with data you can share publicly.

Hi @dm-p Thank you for attention.

By updating the report server to sep 2024 and downgrade Deneb to 1.7.1, The problem of displaying in both versions(mobile and server), was solved. It should be noted, that installing the PowerBI Report Server, doesn't require a license(it has a develop version)

However, Deneb 1.7.2 isn't displayed in mobile format.

[dm-p]

OK, thanks for the feedback. The only change from 1.7.1 to 1.7.2 of substance was to mitigate issue #493 (also raised by you), so if 1.7.1 works on mobile and 1.7.2 doesn't, I suspect that there is a difference in how the mobile app deals with insecure Power BI report server installs. It will be hard to diagnose without getting logs from the mobile device, but perhaps we can do a quick test on your environment before going too far into this.

Here is a version of the current 1.7.3 build in progress with the 1.7.2 change rolled back. Please test it as you did before, confirming that Deneb works as you expect in your browser and mobile. I want to be sure that both bases (standard browser and mobile app) are covered. To re-state the process:

• Download the file
• Remove the .zip extension (so it is now a valid .pbiviz)
• Load into your workbook and convert your affected visual over to this alpha version
• Confirm that the visual is displayed as intended
• It would also be beneficial if you could confirm a few other normal operations - the change I've made is minimal, but would be good to know that you are not observing any downstream effects of this change elsewhere in the application. If this doesn't work for you, please provide any output you find from the console (if possible), as you have done before, and I will continue to investigate.

File: ALPHAdeneb7E15AEF80B9E4D4F8E12924291ECE89A.1.7.3.20241022#15e40a0.pbiviz.zip

The usual disclaimers apply when downloading visuals from unsolicited sources. I attest that while this provided alpha build uses a different GUID and is therefore regarded as uncertified by Power BI, it is built with certified visual permissions (no external comms). If downloaded directly from this above link, it conforms to Deneb's privacy policy.

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If this fails, please confirm/provide the following details about your setup so I can see if I can set up a similar environment:

• Version of Power BI Report Server you have installed
• Whether Power BI Report Server is running on HTTP or HTTPS
• Version of Desktop your report is authored in
• A report that reproduces the issue for you