No more devices showing up

[BBEHannes]

Since a day or so there are no more devices showing up in the app and the existing ones disappeared. Tried reinstalling but without luck.

[tccflash]

Same here... I read that ring makes changes in there api... Would be nice if the creator of the ring app have a look about this! :+1:

[mruiter]

The existing also went away ??? No problem here see attached picture

But by any chance did you activate multi factor authentication after the promotion mail that ring send out last week ?

Mfa does not work with the app and will disconnect it when you enable it

Verstuurd vanaf mijn iPhone

Op 21 dec. 2019 om 12:51 heeft tccflash notifications@github.com het volgende geschreven:

 Same here... I read than ring makes changes in there api... Would be nice if the creator of the ring app have a look about this! 👍

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[BBEHannes]

I had it activated (MFA) before. Now it is disabled entirely but it doesn’t find any devices anymore and times out.

[ralfh73]

Same issue here: reinstalled the app, but couldn't add any devices any more. *Edit: 2fa is off

[tccflash]

I don't activate mfa, but no devices found. I reinstalled the app too... But same issue.

[daneedk]

My observations, with a Ring Pro:

• Device still available in Homey (Did not remove the device or app)
• The The generic alarm turned on and The motion alarm turned on flow cards are no longer triggered
• The Grab current snapshot flow card still functions.

(For reference, the Since a day or so from the topic starter most likely coincides with the 'hacking' attempt of Ring accounts, which Ring reported in an email to its users urging to enable multi factor authentication)

To add to that:

• Revoke Authentication and log on again still works

[jahnkenneth]

Same here, cannot add new devices... It just times out.

[FrankSmeets01]

I see that a fix for this issue is prepared as per V2.1.3. Any idea when this version will be released? Will it be a Beta again? Or will there be a new stable version (eg 2.0.6) that can be installed via the regular Homey App store?

[denniedegroot]

@FrankSmeets01 I have no clue. I am waiting on Athom for approval.

[Fire69]

I installed 2.1.4 today and at first sight it seemed like it was working (battery level was updated correctly). But I tested motion and right this evening and it's not working. Removed/added the device also, didn't solve the problem.

[Fire69]

Update: I saw on the forum that a user had the same problem but that it 'magically' started working today. So I tested also and indeed, it's working now. I'm guessing the problem was with Ring instead of your app...

[daneedk]

I can confirm today the The generic alarm turned on and The motion alarm turned on flow cards spontaneously started to work again! (On earlier cli installed 2.1.4)

[ralfh73]

Just installed version 2.1.4 doorbell found, flow with generic alarm and snapshot works.

[mortenkols]

Where can i download 2.1.4?

[Fire69]

Euhm... https://github.com/denniedegroot/com.ring ? :)

[mruiter]

I get the confusion, but app.json still tells you version 2.1.3 but peeps refer to that as 2.1.4

Verstuurd vanaf mijn iPhone

Op 29 dec. 2019 om 16:51 heeft Fire69 notifications@github.com het volgende geschreven:

 Euhm... https://github.com/denniedegroot/com.ring ? :)

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[Fire69]

app.json correctly has 2.1.4 in it, but it's the comments for several commits that still have 2.1.3

[mortenkols]

In the homey store its only 2.0.5 available. How can i install 2.1.4?

[Fire69]

Wait for Athom to approve the new version, or else: https://community.athom.com/t/how-to-cli-install-method/198

[denniedegroot]

Released in the appstore.