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For reporting issues with Deno Deploy
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Dash blocked by NordVPN and SurfShark VPN threat protection #581

Open ohlstre1 opened 10 months ago

ohlstre1 commented 10 months ago

Problem description

When trying to create a new empty project, the site gets stuck. All clicks lead to a white screen. Seems to be a larger issue.

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Steps to reproduce

I have reproduced the same problem with safari, chrome, and Firefox.

Expected behavior

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Environment

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Possible solution

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Additional context

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lucab commented 10 months ago

Thanks for the report. We did a bit of internal investigation but we couldn't reproduce this and our metrics/logs are not showing any widespread issue.

We haven't received any other similar report so far, so I'm leaving this open for the moment but I'd suspect there is something specific to your environment which is making this hanging. Browser console logs and network traffic inspection may have some more details to clarify what's going on. If you find anything relevant and want to forward us some (potentially auth-sensitive) details, you can also reach to our support email at deploy@deno.com.

ohlstre1 commented 10 months ago

Okay, it is an issue with my environment and probably some import error. I am using macOS 14.2.1 with Chrome Version 120.0.6099.129 (Official Build) (arm64). Network logs were all OK.

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magurotuna commented 10 months ago

Just to confirm, you still see the issue, correct? My environment is almost the same as yours, and I don't see any issues in creating a new project.

ohlstre1 commented 10 months ago

Okay, I found the problem. I had Nord VPN threat protection, and it blocked the app. I sent them a report and linked this thread. Hopefully, they can fix this so more users don't have the same problem. Lastly, Thanks for the help. I appreciate it.

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ClarkAllen1556 commented 10 months ago

I experienced this same issue on FireFox 121.0 on Windows with the Surfshark VPN Extension 4.8.1. I had to disable add-blocking to get the Deno dashboard to load.

piscisaureus commented 10 months ago

Just a heads up: we don't currently use Sentry nor Segment and we never have. Loading the deploy dashboard shouldn't trigger requests to those domains.