department-of-veterans-affairs / abd-vro

To get Veterans benefits in minutes, VRO software uses health evidence data to help fast track disability claims.
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Enable observability of VRO services #2335

Open dianagriffin opened 7 months ago

dianagriffin commented 7 months ago

Epic Description: As members of the VRO Team, our overarching objective is to boost the observability of our production systems, aligning with the strategic priority set by the Benefits Portfolio. To accomplish this, we plan to conduct a thorough assessment of the current state of our platform's observability. This initiative is fueled by the proactive identification and resolution of potential issues, ultimately minimizing the risk of critical incidents going unnoticed. By obtaining a deeper understanding of our system's observability, we can make informed improvements that significantly contribute to the overall stability and performance of our platform.

In Scope:

Assess the current state of observability on the VRO platform, covering all services and applications, Identify gaps in observability and develop an MVP.

MVP

Not In Scope:

Incident response plan with defined SLAs. This will be addressed through a separate initiative.

Hypothesis: By implementing a proactive monitoring system capable of detecting potential stability issues preemptively, we aim to prevent issues before the arise. We hope to lesson any adverse impact to our partners applications and provide them insight into what we are monitoring and why it matters.

meganhicks commented 4 months ago

@agile-josiah please feel free to edit the hypothesis with one you think may be better as you wrap up the tech spec