department-of-veterans-affairs / abd-vro

To get Veterans benefits in minutes, VRO software uses health evidence data to help fast track disability claims.
Other
17 stars 6 forks source link

Content audit on existing VA.gov and rep/VSO created guidance to Veterans on current condition evidence #3142

Open carodew opened 4 days ago

carodew commented 4 days ago

We want to look at existing guidance about what kinds of evidence to submit so we can understand where Veterans might encounter that content, and so we can identify leverage points where we can focus our intervention.

We also want to look at third-party generated content (e.g. From VSOs and private reps) to see how they are guiding Veterans.

To dos

Notes