Intake | Docket Change | Prototype 3

[rutvigupta-design]

User story and requirements

As an Attorney with the Office of the Clerk of the Board, I want to be able to change the docket type for a claimant's appeal to/from (1. Direct Review, 2. Evidence submission, 3. Hearing Request) for a granted Request to Modify in order to move the claimant's appeal to the requested docket and initiate subsequent tasks.

Acceptance criteria

• [x] 1 point Clickable Figma prototype 3
• [x] 1 point Usability testing session with users
  • [x] 0.5 points Discussion guide
• [x] 1 point Synthesis - list of changes to make
• [x] add links to ticket
• [x] add links to Design Index

Out of scope

Designs beyond the indicated user story

Background/context

Please see the Mural for the end-to-end user workflow. Please see the epic for more background.

Resources/other links

Epic Mural with user workflow

[rutvigupta-design]

Open questions/Considerations:

1. We'll need to figure out what the Case Timeline looks like for the new appeal stream — what should the behavior would be here? (JC's guess is there would simply be the new/moved tasks w/o indication of docket switch)
2. We should confirm that users don't need to create a Dispatch task in order to send notification to claimant that the docket switch has been completed
3. Need to define the scope of the VLJ/Clerk's decision within/outside of Caseflow
4. Need to clarify that this flow will work if it's initiated by an attorney/VLJ/hearing coordinator down the line
5. Need to re-confirm that stories for a VLJ/attorney sending an identified docket switch request is out of scope
6. How will we handle detail rotations and permissions? - Resolved by eng; Slack thread here
7. Re-confirm that for partial grants, tasks should still transferred over and there should still only be one of the tasks? Does it matter which docket the tasks are associated with?