nikitarockz
commented
6 years ago Audit Notes
**At the direction of the product’s stakeholder, the Audit of March 26, 2018, was conducted on the pilot version of Caseflow at http://dsva-appeals-certification-demo-1715715888.us-gov-west-1.elb.amazonaws.com/test/users. In addition, this audit was conducted using the google Chrome web browser and the Hearing Prep at 283 account setting.
The following examples are not, and should not be interpreted as, an exhaustive or complete list of all instances of a given accessibility defect. Examples were chosen to ease reproduction of the accessibility defect and to illustrate where multiple defects produce additional barriers to accessibility in combination. Stakeholders of the product should conduct internal testing to identify any additional instances of defects identified in this report. However, because these examples list the end-user experience of accessibility defects identified may result from or be explained in terms of multiple accessibility defects.
Note 1, Defect 1:
Headings are not tagged properly for assistive technology users. The following is an example:
- On the main page after the URL is entered, the text User Selector and App Selector visually appear as headings, but are not tagged as headings.
Tables that appear visually are not read as tables with assistive technology programs. The following is an example:
- On the Your Hearing Days page, information is visually presented in a table. This content is not read as a table with assistive technology programs.
Text content presented in tables is not properly tagged for assistive technology users. The following is an example:
- On the Your Hearing Days page all content that is supposed to be tagged as a table is read as clickable content with assistive technology programs. Only some of the dates listed in the first column can be activated. The rest of the information should read as table data and not clickable content.
- On the Daily Docket page text content displayed in the Time and Representative columns is read as clickable content with assistive technology programs. These columns should be tagged and read as table data.
- On the Daily Docket page Column headers are not read properly by assistive technology programs. It reads the column header to the right of the currently selected row as the column heading. When the Prep column header is read the data for the time column is read after it. Assistive technology users cannot correctly discern data presented in the table.
Same page links in the Help portion of Caseflow do not function properly. When assistive technology is enabled a user is not taken to the question of the link they activated. Using these links with the keyboard works as intended.
Links are not tagged properly. The following is an example:
- On the Your Hearing Days page a sub menu is available with the options: Help, Send Feedback, Switch User, and Sign Out. This is identified as a same page link when read with assistive technology programs. This should be tagged as a menu.
The tabbing order is illogical. The following is an example:
- On the Daily Docket page the Notes form field visually appears before and to the left of Transcript Requested. With assistive technology the Notes field is read after Transcript Requested.
Buttons are improperly tagged on the hearing Worksheet page. The following are examples:
- The text information for Veteran ID is read as a clickable button. This portion of the page does not have a clickable function and this should read as regular text information with assistive technology programs.
- Tabs on pages such as the hearing Worksheet page with Current and Prior Issues are read as buttons for assistive technology users. Visually these elements are selectable tabs and should read the label, identify it as a tab, and indicate to a user which of the tabs is selected.
PDF documents do not have a title set. The following is an example:
- The Caseflow hearing Prep Training guide does not have a specified document title.
Graphics do not have alternative text descriptions. The following is an example:
- In the Caseflow hearing Prep Training guide figures do not have alternative text descriptions for assistive technology users.
Note 2, Defect 2:
The name, role, and value of elements cannot be read by assistive technology. The following are examples: • On the main page an assistive technology user does not know which tab is currently selected. Visually the tab is highlighted so a user knows which tab is currently selected. This defect can also be found on the Hearing Worksheet and Hearing Prep pages. • When a tab is selected, an assistive technology user does not know sub content is generated below the list of tabs that can be activated. Assistive technology users should be alerted that content has been updated. • On the Your Hearing Days page when the Hearing Prep DSUSER menu is activated an assistive technology user does not know content has been expanded and sub menu content is available.
Note 3, Defect 3:
A visual indication of the current focus is lost for assistive technology users. The following are examples: • In the User Selector combo box if a keyboard user scrolls down below the options that appear on screen the screen will not scroll maintaining a visual indication of the current focus. • On the Hearing Worksheet page focus is lost between Rep Name and Witness/Observer.
Note 4, Defect 4:
Buttons are not accessible using a keyboard and assistive technology programs. The following are examples: • On the hearing Worksheet page the Save as PDF button cannot be accessed using a keyboard or with assistive technology programs. This button should be included in the tabbing order. • On the hearing Worksheet page, the Delete button found on the Current Issues tab cannot be accessed with a keyboard or using assistive technology programs.
Note 5, Defect 5:
Content does not have sufficient color contrast to be distinguished by users with visual impairments. The following are examples:
• The on-screen visual focus indication has a color contrast ratio of 1.6:1 which does not meet the minimum color contrast ratio of 4.5:1.
• In the Caseflow hearing Prep Training guide highlighting is used for emphasis of items. The highlighted color has a color contrast ratio of 4.0:1 which does not meet the minimum color contrast ratio of 4.5:1.
Note 6, Defect 6:
Field labels are not read for assistive technology users. The following are examples: • On the Daily Docket page there are check boxes for Prep and Transcript Requested. Both of these check boxes are read as: label. This defect can also be found with all the check box selections on the hearing Worksheet page. • The field label for Notes is read as: Time/RO(s) Notes. This label should read as Notes as it appears visually for the field. • Combo box labels are not read. Visually the labels read as: Disposition, Hold Open, and AOD. For all 3 of the combo boxes assistive technology reads select…
lakohl
nolawi
nicholasholtz
sharonwarner
As Project Manager, I would like the section 508 non-conformant issues that were identified in the test performed on 3/26/2018 on this product so that we are in compliant with our ATO requirements.
Just the Facts
Finding - See Audit Notes
Acceptance Criteria
Related Issues
Section 508 | Hearing Prep | Request remediation of non-conformant issues (25633) #1930
Engineering Section 508 Audit | Remediate non-conformant issues (25633) #5110
PRs https://github.com/department-of-veterans-affairs/caseflow/pull/5752 https://github.com/department-of-veterans-affairs/caseflow/pull/5694