Closed lpciferri closed 5 years ago
@nicholasholtz and I briefly chatted about how this idea for mail, relying on VBMS document types, could relate to Caseflow Intake. cc: @abbyraskinUSDS @shanear @leahbannon @suzchap
For the new NOD form: Centralized Mail adds new NOD form VBMS document type. Caseflow recognizes that document type and moves the case into Caseflow intake.
Notes from SOP
Chris reviewed the VBMS SCD.
Looking through this, it doesn't look like we have where it was sent.
systemSource
gives us the system that uploaded it, but that would probably be the same for both VBA and the Board? ThesourceComment
field could potentially help if it was set, although it's not currently used for anything coming through Janesville.
@sneha-pai @amprokop @allyceh and @laurjpeterson met 8/20 to review mail murals.
Next steps:
@laurjpeterson @lowellrex @mdbenjam
Open questions that will help us define backend requirements:
This was an idea that I had about improving mail processes. I'm going to close it, because it isn't something we pursued.
Background
Veterans and appellants send in all different types of mail at any point in the appeals process. Mail is typically sent to the central mail processing center in Janesville, Wisconsin. Employees in Janesville upload the mail in the Mail Portal. If the mail is for BVA, BVA employees process it in the following way:
Mail comes in to:
Goals
Potential goal:
Approach/Strategy
Assumptions
Tech spec
https://github.com/department-of-veterans-affairs/caseflow/issues/6763
Stories
If there is an active appeal at the Board, and there is mail addressed to the VBA mailbox, the Board user should be [notified] that there is new mail for the Veteran.
If there is an active appeal at the Board, and there is mail addressed to the BVA mailbox, the Board user should be [notified] that there is new mail for the Veteran.
If the mail is of document type [x] in VBMS, it should be routed to [y].
Questions
Resources
Mail notes from convo 4/12/2018
Mail Portal
Types of Mail
From Jed, 06/19/2018 Field Name: MLTYPE
VACOLS field 01 Change of Address | Correspondence - Miscellaneous | Change of Address/Direct Deposit Request 02 Congressional Interest | Congressionals | Correspondence 03 Controlled Correspondence | Need definition from BVA 04 CUE Related | CUE Related | Appeals 05 Evidence or Argument | Buddy / Lay Statement
Medical Treatment Record - Government Facility
Medical Treatment Record - Non-Government Facility
Photographs
Web / HTML Documents
Bank/Financial Statement
| Non-Medical Evidence
Medical Records
Medical Records
Medical Records
Non-Medical Evidence
STILL WORKING HERE
06 FOIA Request | Correspondence | Freedom of information Act (FOIA) / Privacy Act Request 07 Hearing Related | Appeals | Hearing Request (not exact) 08 Motion to Advance on Docket 09 Motion for Reconsideration 10 Power of Attorney Related | Representation
Representation – National Service Organization
Representation – Other| Power of Attorney (incl. VA 21-22, VA 22a) 11 Professional Service Mail 12 Returned or Undeliverable Mail | Correspondence – Returned Mail | Return Mail 13 Status Inquiry 14 Death Certificate | Non-Medical Evidence – Death Evidence | Death Certificate 15 Appellate Group Mail 16 Extension Request 17 Privacy Act Request | Correspondence | Freedom of information Act (FOIA) / Privacy Act Request 18 Other Motion 19 Privacy Complaints 20 Intra/Inter Agency Request 21 Ebert Temporary Transfer 22 How Do I Appeal Pamphlet 23 ECA Revocation 24 FOIA Request & Other Actions 25 Motion to Vacate 26 Attorney Inquiry 27 Withdrawal of Appeal