department-of-veterans-affairs / va-mobile-app

"If VA were a company, it would have a flagship mobile app."
https://department-of-veterans-affairs.github.io/va-mobile-app/
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Bug Remediation - Sev -3 - SM - Triage Team Error Remediation #7037

Open bischoffa opened 1 year ago

bischoffa commented 1 year ago

Overview: As a Veteran in the SM (Secure Messaging) of VAHB (VA Health & Benefits) App, I do not want the ability to reply to a message if they are no longer associated with the triage team so that I do not waste time replying only to be told the message won't go through.

Info:

Items needed

Acceptance Criteria:

GIVEN Veteran in VAHB App's SM has a triage team message WHEN that Veteran is no longer associated with that triage team THEN do not show reply button AND provide message to the Veteran on what is going on

dumathane commented 11 months ago

@bischoffa Did we ever decide or document anywhere what the UI is supposed to include for user notification regarding this Adam? Is that documented somewhere I'm not seeing or?

bischoffa commented 11 months ago

@dumathane  I do not recall that there was a decision made. I think this ticket may have been picked up prematurely as it doesn't include BE's work on this to. Other ticket looked to size both FE/ BE and looks like FE only did this one.

I don't feel this one can be picked up yet until:

I would recommend putting this down and picking something else up

Sparowhawk commented 7 months ago

@wavelaurenrussell can you let me know what the ux should be for this. @mistymg for copy that likely will be needed

ala-yna commented 1 month ago

Looks like this can be moved to Pending Handoff - something for UX/Content to dig into when there's time.

wavelaurenrussell commented 1 month ago

Unassigning myself for now; appears to be a content ticket.