Open rbontrager opened 7 months ago
@rbontrager is this still an issue with the React query ticket now merged?
@Sparowhawk I apologize thought I had answered this. This is still a problem and if I remember correctly I saw this while verifying claims and appeals.
Looking through the code we don't do anything special to slow the speed of loading here. It likely has to do with either the size of the data, the response.json issue that @alexandec tried to fix, or it's an issue with BE/upstream response time. At the moment I don't see anything that we can do. Will look into this further at another time.
With what we learned with the HSP branch I believe the issue is the upstream service being slow and therefore slowing down the app. Moving this to blocked and we can revisit this later once we get an update from them.
With what we learned with the HSP branch I believe the issue is the upstream service being slow and therefore slowing down the app. Moving this to blocked and we can revisit this later once we get an update from them.
@Sparowhawk Who exactly are we waiting on here? Who has reached out?
Wanted to pop in here to leave a note -- we (now, officially!) no longer are going to be maintaining tickets on our board for external team issues. If/when a comment is added in here confirming that we have reported the issue to the responsible/owning team, we can close this ticket and add the label "Closed - Can't / Won't Fix". FYI to all.
What happened?
The load time for claims details and claims letters is sometimes taking ~20-30 seconds to load.
Specs:
Steps to Reproduce
Desired behavior
Appeals only take a couple seconds to load. I would assume we want claims to be the same way.
Acceptance Criteria
Bug Severity - BE SURE TO ADD THE SEVERITY LABEL
See [Bug Tracking](https://department-of-veterans-affairs.github.io/va-mobile-app/docs/QA#issue-severity) for details on severity levelsLinked to Story
Screen shot(s) and additional information
Full JSON response for services related to issue (expand/collapse)
Ticket Checklist