I'm not sure what's going on during this time (us? platform/device stuff? calling firebase? etc) so I'm guessing there's a non-zero chance that delays could be even longer for veterans in production. We do have user reports of a completely non-responsive app, maybe this is what they're talking about. Example:
I downloaded this app and it will not load up so that I can even log into it. I deleted it within 15 minutes due to non-operation
Specs:
Device:
OS:
User Account:
Accessibility State:
Steps to Reproduce
Desired behavior
Acceptance Criteria
Bug Severity - BE SURE TO ADD THE SEVERITY LABEL
See [Bug Tracking](https://department-of-veterans-affairs.github.io/va-mobile-app/docs/QA#issue-severity) for details on severity levels
Impact: High Low
Frequency: High Low
3 - Low
2 - High
1 - Critical
Linked to Story
Screen shot(s) and additional information
-Binny Note: Confirm how early in this video our code actually begins executing.
Full JSON response for services related to issue (expand/collapse)
[ ] Added either to the relevant feature epic (if found during new feature implementation), or the relevant team's bug epic (Global, Health & Benefits, API, QART)
What happened?
If I force-quit the app (after having logged in), then open it again, there's a good ~10 seconds where an empty black screen displays, rather than the sync screen (or any other intentional app screen).
I'm not sure what's going on during this time (us? platform/device stuff? calling firebase? etc) so I'm guessing there's a non-zero chance that delays could be even longer for veterans in production. We do have user reports of a completely non-responsive app, maybe this is what they're talking about. Example:
Specs:
Steps to Reproduce
Desired behavior
Acceptance Criteria
Bug Severity - BE SURE TO ADD THE SEVERITY LABEL
See [Bug Tracking](https://department-of-veterans-affairs.github.io/va-mobile-app/docs/QA#issue-severity) for details on severity levelsLinked to Story
Screen shot(s) and additional information
-Binny Note: Confirm how early in this video our code actually begins executing.
Full JSON response for services related to issue (expand/collapse)
Ticket Checklist